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Reviews (367)
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All reviewsplunge poolold townboutique hotellovely artwith freshly squeezed orange juicesmall poolquiet streetexcellent locationbreakfast was buffet stylecomfortable bedsbars and restaurantsexcellent breakfastwonderful cityfew minutes walkbeautiful hotelwould definitely stay here againshort stroll
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Reviewed 13 July 2017

I had a lovely one-night quick stay at Palau Sa Font- it is perfectly located very near to the Cathedral and near the waterfront, with lots of cute restaurants within easy walking distance. The room was simply furnished but very comfortable, the breakfast was excellent (especially at this price point), and the multilingual staff were wonderfully friendly. Palma is becoming increasingly upmarket and expensive, and Palau Sa Font is still very chilled-out and good value.

  • Stayed: June 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank emwhit262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Leiter Front Office at Palau Sa Font, responded to this reviewResponded 18 July 2017

Thank yo so much for your kind words! So happy you enjoyed your stay with us. Maybe we can welcome you back ...and for a little longer :).

Warm regards from the Palau Sa Font team

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Reviewed 10 July 2017

This is a hard review to leave because the hotel is so pretty, but we had a rough time. When we got there, there was a long line of people clearly tired waiting to check in, and there was only 1 staff person working and answering the phone at the same time so it took a long time. Then, they could not find our reservation, we had booked it through a 3rd party and they kinda blamed it on that because we didnt book directly by calling them straight. The entire ordeal took a while before we were officially IN. The pool upstairs is so small and there are some chairs in case you want to sit, but only a few beds, not sure who would want to sit by the pool instead of lay down, and at a certain time there is a shadow blocking the sun so the pool can feel cold. Ahhhhh again its kinda hard to write this because its a quality hotel in the terms of decoration and construction, a lot of love went into building it, but there we experienced some bad stuff with service and the pool.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Glendamarie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Leiter Front Office at Palau Sa Font, responded to this reviewResponded 18 July 2017

Dear Glendamarie33,

thank you so much for your honest review. We're really sorry that you had such a bad check-in experience. We are a very small hotel and usually one person at the reception is enough to handle the front desk tasks. However, in high season, there might be some peak moments where check-in does take longer than usual. That's definitely an exception and not the rule. We really hope that you enjoyed your stay with us ...and your stay in Palma, in general, despite the bumpy start.

Warm regards
the Palau Sa Font staff

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Reviewed 6 July 2017

We had an excellent experience in this beautiful hotel. It`s a very unique hotel, intimate and cozy with a lot of charm. It`s easy to tell that the owners and the crew put a lot of effort in to making their guests as comfortable as possible. We even had to different rooms during our stay. Good breakfast with fresh fruits and good coffee. The quality and standard of the rooms are high. Large bathrooms with good space and big tiles. It seems like to motto is that every room is unique. Air condition worked great as well. The location of the hotel is just brilliant, just a couple of minutes to most facilities in the old city center. It was very quiet as well. There is a nice pool in the back yard, a good place to hang out late in the afternoon or just to chat with other hotel guests. The hotel crew was very friendly and helped out were they could. I traveled with a friend but I would defiantly recommend the hotel for couples for a romantic "get away". If I ever come back to Palma i`ll stay here. I would recommend this hotel to everybody who likes something cozy with charm, you`ll be fine here.

Room Tip: It's the room with the private terrace above the pool. Would definitely recommend this room.
  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Maik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Leiter Front Office at Palau Sa Font, responded to this reviewResponded 18 July 2017

Dear Maik,

thank you so so much for this kind review. We're happy to hear that you enjoyed your stay with us. You really understood what we stand for: uniqueness and a warm and welcoming environment. :) So glad that you felt at ease in our hotel. Hopefully we can welcome you back soon. Returning guests who book directly with us get a 10% off. :)

Warm regards from the Palau Sa Font team!

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Reviewed 4 July 2017

My friend and I went to Palma last November and enjoyed so much decided to visit again in June when the weather is hotter. Hotel is lovely, small and personal with clean comfortable rooms with great shower. Ideally located for shopping, sight seeing, beach and fantastic range of restaurants. Added bonus in the warm weather was the plunge pool so lovely to come back after a hot walk and relax.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Loraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Leiter Front Office at Palau Sa Font, responded to this reviewResponded 18 July 2017

Dear Loraine,

thank you so much for your kind words. We're so happy to hear that you enjoyed your stay in Palma... and with us. Hopefully, we can welcome you back soon!

Warm regards,
the Palau Sa Font team

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Reviewed 26 June 2017

Stayed 1 night on route to Port de Soller. Hotel website provided good directions to hotel via airport bus into Palma. Comfortable boutique room with spacious quality modern bathroom with large walk in shower. Bed was bit hard but comfy pillows. No room safe but safety box available at Receiption.
All staff friendly and very helpful.
Breakfast delicious - fresh orange and good coffee. Home made granola , fresh fruit salad and thick yogurt, lovely eggs, good choice of quality breads, cheeses and meats.
Hotel displayed lovely art prints in bar etc .

At 200 euros per night we thought a bit expensive but would recommend as a good boutique hotel.
Palma in general we thought was expensive for meals and drinks.
Didn't use rooftop pool but although small looked nice area to sit

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank nerja18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Leiter Front Office at Palau Sa Font, responded to this reviewResponded 18 July 2017

Thank you so much for this kind review! So happy to hear that you had an enjoyable stay with us. Maybe we can welcome you back soon! The rates are a lot lower during the autumn/winter months and Palma is also less crowded. Maybe that would be a nice time to visit again. :)

Warm regards from the Palau Sa Font staff!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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