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All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationsmall hotelrooms are largelovely hotelsteam roomchoose this hotelbeautiful cityfew minutes walksea frontbars and restaurantscity break
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Reviewed 8 June 2018

We stayed at the Santa Clara Urban Hotel for one night. We arrived late from the airport with our 6 month old daughter. The staff ordered us pizza for us to have in our room. The room was big - had lots of space for the travel cot (provided by the hotel) - and had an outside area so we could sit up while our daughter was in bed. Beautiful bathroom and everything you could need was provided. Breakfast was lovely the next morning! Brilliant service and we would definitely return. Baby friendly too!

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa O, Director de Recepción at Santa Clara Urban Hotel & Spa, responded to this reviewResponded 10 June 2018

Dear Louise C,

Thank you very much for sharing your experience with us and the TripAdvisor community.

We are glad to know that you have had an enjoyable stay and that you felt confortable bringing your baby.
Thank you very much for all your nice words about the hotel and the service.

We hope to see you soon!

Kindest regards from

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

This hotel was fantastic. The room was lovely and staff so friendly and helpful. The spa facilities were great and location perfect. Gorgeous rooftop bar with great views of the city and surrounding area. Definitely recommend.

Stayed: June 2018, travelled as a couple
1  Thank AC29LF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa O, Director de Recepción at Santa Clara Urban Hotel & Spa, responded to this reviewResponded 10 June 2018

Dear AC29LF,


Thank you for you feedback. We appriciate receiving positive comments and share it with the community of tripadvisor .

We will try to keep with the good work and motivation to also satisfy all other guests still to come !!
Hope to see you here again in a near future.

Kind regrads




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

Had a 3 night break with my husband at the end of April and I can’t recmment this boutique hotel enough. We had a Standard room but it felt like a superior as it was spacious, beautifully appointed with a beautiful view of the neighbouring convent. The location of the hotel was so convenient and literally a 2 minutes walk from the cathedral and bars and restaurants of the old town. The hotel was so quiet and calm and the staff were all so pleasant and helpful.
Breakfast was high quality with a good selection and quality. We loved it here and would visit again!! Definitely recommend.

Room Tip: Great central location in old town, quiet.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa O, Director de Recepción at Santa Clara Urban Hotel & Spa, responded to this reviewResponded 13 May 2018

Dear Anna C,

First of all we would like to thank you for choosing Hotel Santa Clara for your stay in Palma. It is a pleasure for us
to receive your review.

We are glad to know that you have had an enjoyable stay and that you liked your room. Thank you very much for your nice words about our staff and our breakfast buffet.

We look forward to see you here again

Kind regards


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Reviewed 26 April 2018

The room was exceptionally clean and the staff went above and beyond assisting us in our travels through Old Town Palma. They were wonderfully welcoming. We had a single room with a king sized bed and the room was larger than I expected for an older hotel. Thank you all for your assistance while we were there!

Stayed: April 2018, travelled with friends
Review collected in partnership with this hotel
Thank bcuty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa O, Director de Recepción at Santa Clara Urban Hotel & Spa, responded to this reviewResponded 1 May 2018

Dear bcuty,

Thank you very much for your lovely comments.

It is delightful to hear that you had a nice stay in Santa Clara. It makes us very happy knowing that you liked the room and the attention from the staff.

We really hope you come back and thanks for recommending us!

Kindest regards from Palma

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Reviewed 25 April 2018

We have just returned from yet another beautiful stay and this gorgeous little hotel. Still the same staff which speaks volumes in itself! We have visited for the last 3 years and it still retains its very same high standards. The spa, location, rooms and staff are superb ! We will be going back again next spring....

Room Tip: We stayed this year at the front and thought it may be noisy but it wasn't in the slightest Room 202 Fab!
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank GreatAshleyFarmOwner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa O, Director de Recepción at Santa Clara Urban Hotel & Spa, responded to this reviewResponded 1 May 2018

Dear Client,

Thank you for taking time to share your opinion.
Your opinion is highly appreciated and we can not thank you enough for your nice words. It makes us very proud to know that you have been here several times and that you plan to come back next year.

See you next year

Kind regards


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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