Don't normally leave reviews for anything, but I'll make an exception for Hoppa. Was due to get transfer back to Alicante airport from Benidorm, but wasn't texted to say when the bus would pick us up. Asked at hotel reception and they said due at 12.40. It happened to be 12.40 so we went straight out and waited half an hour with no sign of bus. Apparently it had already been and gone and we were classed as 'no shows' even though we were right there at hotel reception. No one gave us any warning bus was there or was going to leave without us. Rang up customer services and they had the cheek to say it was our fault and we were on our own! Had to fork out another 75 euros to get taxi to the airport. I made a complaint when I got back and basically got told to sod off! Nice work Hoppa
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