We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (542)
Filter reviews
542 results
Traveller rating
377
122
25
12
6
Traveller type
Time of year
LanguageAll languages
More languages
377
122
25
12
6
Show reviews that mention
All reviews roof terrace guggenheim museum le cafe rooftop breakfast premier king pillow spray white company perfect location directly across the street open shower museum view great hotel jeff koons old town rooms overlooking breakfast is served seventh floor
Filter
Updating list...
178 - 183 of 542 reviews
Reviewed 7 December 2017 via mobile

This should definitely remain the #1 hotel in Bilbao! Easy navigating, lots to see nearby and a beautiful walk along the waterfront. We paid for the parking option up front with our reservation, and boy were we glad! They valeted it upon arrival and we didn't have to drive into the parking garage ourselves!

All of the staff members were extremely pleasant, welcoming and knowledgeable! They served a great breakfast and we couldn't have been happier with our hotel selection!

Stayed: December 2017, travelled as a couple
Thank N2FOTOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Assistant D, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 13 December 2017

Dear Mr. / Mrs. N2FOTOS,

We appreciate your trust and confidence in choosing us as your hotel in Bilbao.
WOW! Thank you for a fantastic review! We love creating WOW moments to be cherished for life. It has been a real pleasure to welcome you and it's even more flattering to know that we have exceeded your expectations. As you have seen, our commitment is to make your stay a 5 star experience. We are convinced that beyond the beautiful rooms and a delicious breakfast, the difference is the people who work passionately. Our remarkable staff of well-trained professionals are dedicated to provide personalized loving care to our guests and assure them an unforgettable experience.
We are looking forward to welcome you soon for another fabulous stay!
Warmest regards from Bilbao!

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017

You're in town for the Guggenheim, right? This very fine hotel couldn't be better located. Right across the street. Spacious, clean, modern rooms with great bathrooms. Very professional and helpful staff, including valet.
Mandatory is visiting their indoor/outdoor roof deck for breakfast or drinks - the best view of the Museum and river. Fabulous!

Room Tip: Museum view on higher floors.
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank mark b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Assistant D, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 13 December 2017

Dear Mr. Mark B,

Thank you for choosing Gran Hotel Domine during your recent stay in Bilbao. We appreciate the time taken in sharing with us your comments and feedback.
We are very pleased to learn that you had a wonderful experience and that you enjoyed every aspect of your stay with us! It´s great that our location was suitable to your trip requirements an that you enjoyed our friendly team. Our ultimate goal is to provide our guests a simple, smart, spot on experience. It feels good to see that we have been successful!
Please keep recommending us and we hope you will choose us again in the near future.
Kind Regards,

Estitxu Etxebarria Garcia
Guest Assistant



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

The staff here are incredibly friendly and helpful, and the rooms were immaculate (seriously one of the cleanest hotel rooms I've stayed in, and I'm on the road 70+ nights a year). The bed was perfectly firm, and you can't beat the hotel's location near the river walk and museum (and only a short stroll across a very walk-able town to everything else). The breakfast is a bit pricey, but well worth it with the view and amount of food you get to start the day off right. I'd highly recommend this hotel for anyone going to Bilbao.

Room Tip: There is a club near the back entrance that on weekends can cause noise from patrons late into the night, but we didn't hear it in our room.
  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Drew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Assistant D, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 1 December 2017

Dear Mr. Drew M,

Thank you very much for choosing our Gran Hotel Domine and for your complete review on your stay. We are delighted to read that our atmosphere, ideal location and five-star amenities made your stay a memorable experience and that you enjoyed every aspect of your stay with us. We appreciate your recommendations!
We would love to welcome you again very soon.
Warmest regards,

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017

Across the road from the Guggenheim so could not be better placed for that. A 10 minute walk to the metro system and there are a few local shops to buy food and drink.
Good staff and lovely room. Nice and quiet at night too. Decent size and clean every day. There are a lot of light switches to learn how to use though!
Would definitely stay there again though some may prefer a location nearer one of the metro stations.
A 20-minute walk to the Athletic Club stadium.
Worth a visit to the roof-top bar

Room Tip: Away from lifts and doors, though the rooms are well-soundproofed
  • Stayed: November 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Bluebird-Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Assistant D, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 28 November 2017

Dear Bluebird-Chris,

We appreciate your trust in choosing our Gran Hotel Domine as your hotel in Bilbao. Thank you very much for taking the time to evaluate your stay and rate us with top score. It is a fulfillment to learn that we have meet your expectations and that you have enjoyed a memorable experience with us.
We would be pleased to welcome you again for another wonderful stay.
Best wishes,

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

This hotel is a perfect place to be. Opposite the Guggenheim, with a spectacular roof terrace, wonderful rooms, perfectly equipped. The watch in the lobby is a masterpiece and the Cocktail bar, leaves no wish open.

Stayed: November 2017, travelled on business
Thank KT14055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Assistant D, Guest Assistant at Gran Hotel Domine Bilbao, responded to this reviewResponded 28 November 2017

Dear KT14055,

Thank you for your loyalty and for choosing Gran Hotel Domine as your hotel in Bilbao. It was a true pleasure welcoming you and it’s even more flattering to know that we have exceeded your expectations. Our main goal is as you mentioned, making our guests stay a 5 star experience. We are very excited to learn that our convenient location, the design and features of our rooms and common areas were to your liking. The clock located in the lobby is a kinetic masterpiece by Humans Since 1982 (Bastian Bischoff and Per Emanuelsson).
We appreciate your recommendation and we look forward to welcoming you again very soon!
Best regards from the Domine team,

Estitxu Etxebarria Garcia
Guest Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews