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All reviews friendly reception staff quiet location walking distance stayed here for one night front desk across the river enjoyed our stay great location guggenheim museum nice hotel minute walk old town bridge bedroom city
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Reviewed 8 October 2017

Very good location just across the river from the museum district. Rooms were modern and clean. If you happen across Felix at the front desk, be sure to ask him for assistance, even if you don't need it. He is the most helpful, enthusiastic and personable character I have run across in a long time. Parking is available under the hotel at additional cost.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Chipol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this reviewResponded 11 October 2017

Dear Customer,

Thank you for taking time to review our property. I am glad to hear that you enjoy our location and our confortable rooms. I wil de sharing all your comments about Felix with him and with the rest os staff, to motivate them and to remain on their duties in the same way. We are looking forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

Hotel was very clean and staff was very nice and helpful. The bedroom was surprisingly small but the bed was very comfortable. The bathroom could use a small refurbishment.
Location was fine, about 10-15 minutes to new town and 25 minutes to old town (walking distance).

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Bloib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

The room (507) was not large but impeccable, light and bright, done up all in white except for a turquoise chair. There was no particular view but no street noise so it was quiet. Good bathroom, good lighting and a good, albeit not extensive buffet breakfast with fresh OJ. They made me a decaf and fresh scrambled eggs. Good value for money and a very pleasant hotel. It is relatively centrally located so guests can walk to the well-known attractions. We were given a recommendation for a nearby restaurant and were pleased with the suggestion.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Service
1  Thank JudyBoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

Stayed here for one night after dropping off hire car nearby. We arrived before midday expecting to only be able to leave cases but we were given a room immediately by very welcoming, friendly reception staff. Room was very comfortable & quiet. Hotel was everything you expect from an NH hotel and staff were exceptional, speaking excellent English & patient with our poor Spanish, happy to take time to give advise to help you explore their city. We will stay here again next time in Bilbao.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank 190832Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

Beautiful little hotel! The rooms look amazing and the location was more than perfect! Breakfast was good, nothing spectacular, but I can't complain. They have parking, but of course they charge for that. It's a 5 minute walk from the amazing Guggenheim Museum Bilbao.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank KristinaCrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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