Booked here for an overnight stay before we caught the ferry back to Plymouth. The location is fairly convenient to the port but was let down due to the constant banging of doors even to the point where it sounded like our bedroom door was being pushed. Think this is down to the air vacuum throughout the building. Also, one of our pillows was so poor that the fabric inside had split in two!!! Some additional pillows would be a great help to.
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Taking safety measuresBooking.comTaking safety measures
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Fabulously clean, cute and cutting edge accommodations. Reception was friendly, multi-lingual and efficient. This is a nugget hotel, so not a lot of thrill. The lobby was on the small side but inviting. There’s an all-you-can-eat breakfast buffet one can purchase (I did not) two elevators take you right upstairs. The hallways are cheeky and sweet. The room was small but as a touristy traveler that was fine. I don’t want to be in a hotel room. I’m out exploring. The bed was very comfortable and the whole room was spotless. Toilet and shower are separate which is helpful if there are two in the room. Highly recommend this place.
Four of us were booked to attend Euro2020. We couldn’t get to stay due to COVID and had to be refunded. Cecilia Barros and her excellent team managed to get it sorted despite several obstacles being put in their way.
Thank you again Cecilia. I hope that my friends and I will be able to visit Bilbao one day to thank you personally.
Having seen the amount of care and effort taken on our behalf, I feel sure that any stay at this hotel would be worthwhile.
