We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$114
View deal
Free cancellation until 21/05/22
Reserve now, pay at stay
Expedia.com
US$114
View deal
Free cancellation until 22/05/22
Trip.com
US$100
View deal
Free cancellation until 21/05/22
PricelineUS$114
TravelocityUS$114
Hotels.comUS$114
View all 15 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (67)
Filter reviews
67 results
Traveller rating
48
16
3
0
0
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
48
16
3
0
0
See what travellers are saying:
Selected filters
Filter
Updating list...
4 - 9 of 67 reviews
Reviewed 27 December 2020 via mobile

The hotel is a really cozy place, like a Christmas house. We felt so good welcomed and good. Everything was so clean and good located. The receptionist was sooo nice, a real professional. Thank you so much!! We are so happy we have choosen you!

Date of stay: December 2020
Trip type: Travelled as a couple
Thank K8447DZgloriac
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oscar del Horno , Atención al cliente/recepción at Sercotel Ayala, responded to this reviewResponded 29 December 2020

Dear K8447DZgloriac,

First of all, I want to thank you for having selected Sercotel Ayala for your stay in Bilbao.

It is an absolute pleasure that you describe the hotel as a cozy, I can´t think a better adjective to feel pride of this hotel..

I also want to thank you for highlighting the service our staff provide, i will convey them your wonderful words.

I hope to see you again in the next future!

My best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Date of stay: April 2022
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristina Velasco, Guest Services / Front Office at Sercotel Ayala, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristina Velasco, Guest Services / Front Office at Sercotel Ayala, responded to this reviewResponded 3 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2022 via mobile
Google Translation

Date of stay: April 2022
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristina Velasco, Guest Services / Front Office at Sercotel Ayala, responded to this reviewResponded 5 April 2022
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2022 via mobile
Google Translation

Date of stay: March 2022
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cristina Velasco, Guest Services / Front Office at Sercotel Ayala, responded to this reviewResponded 29 March 2022
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews