Stayed here for 2 nights, booked because of the good price and the novelty of staying somewhere a bit different. The place is quite new and things were still being finished off, or not finished yet (bathrooms fitted when we were there but at least 2 doors not fitted properly).

The pod itself was cool and like I said a novelty, but the reality is its extremely noisy. You can hear everyone going in and out of the pods, as well as phone alarms going off etc in other pods, they aren't adequately sound proofed (if they are at all). This and the bright blue lights that don't go off lead to a poor night's sleep. They did tell us you could remove the card and the lights would go out but it started an alarm going, which did stop after a while but we didn't realise this the first night. The TV system is plugged up to Bluetooth speakers which didn't work in our room so we had to use long cables which dragged everywhere. The pod gets super hot during the night and we ended up sleeping with the door open which I noticed a lot of other people were doing too.

Then there is the storage situation, as you are in a pod you get a locker to keep your stuff, fair enough but just very hard to live out of a locker for a more than a few days. It's just so incovienent as there's not enough communal space to get your stuff out without unpacking on the floor to find what your looking for. Bottom lockers would be better replaced with a wooden bench for unpacking instead.

Like I mentioned earlier the new shower units in the bathrooms were fitted when we were there and were a big improvement. However little things like shower doors not shutting, badly working Dyson hand dryers (no paper towels) and badly placed soap, made things that should have been easy, hard. Even the mirrors, although in keeping with the look of the hotel (little shards of mirror rather than one large mirror) make putting on make up a task in itself.

I should mention staff very helpful and seem to be very fluent in many languages.

A funny experience for a night (2 nights bareable but not so funny), but some thought-through design and soundproofing would make this place loads better.

Absolutely lovely gem located near fun stuff in Bilbao. The staff are incredible with thier friendliness and knowledge of what's going on in town. I only stayed for one night and still felt like an old friend there.
The capsules that you sleep in are super cool and easy to handle. It's nice and quiet as well, so I slept like a baby.
Only reason Optimi didn't get 5 stars from me was because the bathroom doesn't feel quite finished yet. But then again, they had opened 5 weeks before my stay so that's normal. Also, it's hands down the best shower I've ever had in a hostel.
Had a good sleep, good breakfast, felt safe and people were really nice. All for a really good price. What else could one wish for?

Haven't stayed in a hostel in years but was very impressed with Optimi rooms. Pods are great and private. I shared double with my adult daughter...very impressed with Amazon prime to chill out to. Very comfortable and clean. Staff were extremely helpful