Stayed here for the weekend. Lovely modern hotel in a great location. The rooms are small but extremely clean and there is everything you need for your stay. The beds are really comfortable leading to a great nights sleep. There was plenty of choice at breakfast. On my next visit to Bilbao I'll be staying at the NYX HotelMore
Booking.com
Taking safety measures
Booking.comTaking safety measuresBooking.comTaking safety measures
With a couple of cousins we stayed 1 night. The location is excellent, just right by the old town. Breakfast was nice and room spacious and clean. The only thing we would have liked to know before was that the shower is in the middle of the room.. a bit weird if travelling with friends or if you're shy
Dear Guest,
Thank you for choosing our establishment for your last stay in Bilbaoand for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience.
Best Regards
Anabel Herrera
Manager
A lovely hotel break with my partner for valentine's day/ weekend. The hotel is very clean and modern with a very comfortable bed and TV in room nice showers and friendly staff. Loved the sky bar with great cocktails. The only problem was at breakfast in the mornings the food was always cold. Would be nice if the food was warm or a microwave was nearby to use. Good coffee machine in room and have to thank the staff for providing an iron for us to use. Really helpful.
Dear Guest,
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
Best Regards
Anabel Herrera
Operations Manager
Modern, comfortable hotel at the end of the main shopping street. Lively and comfortable bar area, excellent and well appointed rooms, suites as described include the terrace but are generally no bigger than standard rooms inside.
Hotel is also close to the old town and only yards from Plaza Nueve where there are many restaurants and Pinxtos bars. Breakfasts reasonable but selection reduces sadly if you like a late breakfast. Staff are friendly and efficient.
Dear Guest,
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
Best Regards
Anabel Herrera
Manager
We liked the location of this hotel. It was right in the middle of everything! Walking distance to the old town, Riberia market, the theatre, the main shopping district and even the Guggenheim museum. Tram station nearby too. Short walk to the river. Also next to a Desigual shop and Bilbao’s most famous chocolate shop is one minute away.
Breakfast was average. Beds are comfortable. Free shoe shine machine and video games machine (street fighter!!) on the ground floor and basement. Nice bar area to hang out at.
What we did not like:
1) tiny tiny gym with no window, consisting of 1 threadmill, 1 elliptical machine, 1 stationary bicycle and 1 set of free weights with one regular bench.
2) weird flashing colorful lights in the room! Light color changes every second which I found particularly annoying
3) loud throbbing music till late, even on a weekday! It’s a Wednesday night now, 10.26pm to be precise, and the bar on the top floor hasn’t stopped blasting music. While I understand that the people here don’t sleep so early and have late dinners, this is a hotel nonetheless and guests need rest. If you’re sensitive to noise and bass beats, don’t stay on the 7th floor.
4) weird colorful wall murals at the lift landing. Artistic to some but definitely not to me.
5) no bell boy to assist with luggages. We hauled our huge luggages up and down on our own, which we didn’t mind, but it’s lacking this service touchpoint
Dear Guest,
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
Best Regards
Anabel Herrera
Operations Manager
This hotel is in a great location. It’s trendy.
However I feel it tries a bit too hard.
The bathrooms have partly opaque doors that open next to the bed(s).
The bathroom door should open into the passage between the door to the room and the bed area. This is for two reasons; privacy and the fact that if someone wishes to use the bathroom during the night and switches the light on the whole room is illuminated - not just the bathroom. Schoolboy error in design.
When we looked at the average age of the patrons I could make a pretty accurate guess that those patrons don’t want to be seen while they’re in the bathroom. Apart from general privacy a patron can have health problems that they’d like to deal with more privately than those bathroom allow. And sort your lighting out.
Dear Guest,
We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.
Best Regards
Anabel Herrera
Operation Manager
