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2 - 7 of 196 reviews
Reviewed 6 July 2021 via mobile

This hotel was wonderful. We spent two nights there. Patricia at the front desk did a super job. No far from the river walk and the Guggenhiem. The bkack and white colors were very intriguing. They even had a salon with coffee and water.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank jjones1of5
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 May 2020

We booked this hotel for May 2020 using a non-refundable rate. As expected we are unable to use this booking and had assumed this money was lost, but were very happy to receive a full credit this week without even asking!
We hope to be able to rebook this hotel as soon as travel is available to us.

Date of stay: May 2020
    • Service
1  Thank ann002
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 March 2020 via mobile

We were traveling with a baby and asked for a double bed as our daughter sleeps with us.The hotel provided the double bed requested and also a baby cot free of charge and a baby tub so we could bathe her. Also the receptionist came along to show us how everything works. The hotel even provides umbrellas to the guests for the rainy days. Last but not least the coffee lounge in the common areas where there's free coffee.

Date of stay: March 2020
Trip type: Travelled with family
Thank JimDaily81
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 March 2020

This is a great hotel in Bilbao, with excellent service from the staff. They were very considerate of our needs. We definitely look forward to visiting again in the near future. Thank you.
Regards, Austin.

Date of stay: March 2020
    • Rooms
    • Cleanliness
    • Service
Thank STMinSydney
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 February 2020 via mobile

We stayed here for 2 nights and we were really pleased with the hotel. It’s in a great location,close to the Guggenheim and about a 20 minute walk to the old town with lots of nice bars and restaurants nearby. Spotlessly clean with really friendly, helpful staff. Good sized rooms with everything you need including some toiletries. The only reason I’m not rating this a 5 is that like others have said the walls are really thin meaning you can hear everything from the rooms/communal space and also during our stay, the bedroom was far too hot. The staff explained that this is due to the A/C being zoned and I imagine they were not expecting it to be 22+ degrees in February. Despite this we would return and the fact the airport drops you off on the doorstep is a massive bonus!

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank Bargainhunter6
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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