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Hotel Oriente
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Reviews (386)
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All reviewsold towngood sizegreat locationel tubocentral locationrestaurants and barsstayed here for nightsstar hotelbuffet breakfasttriestenigglenoisereceptionbasilicacityparkingcurtains
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4 - 9 of 386 reviews
Reviewed 29 January 2017 via mobile

Sadly having to leave a bad review. The whole hotel was very dirty and the room was very basic. Really surprised that this hotel has gained a 3 star rating. No water in the mini fridge and was told to go next door to a restaurant if we wanted water. Heating wasnt working in the room either. Breakfast was a basic as you can get, and thankfully went out for dinner and drinks.

Stayed: December 2016, travelled as a couple
Thank Ozone7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

Great location in the centre for visiting The Basilica and all that is centric. No restaurant (it closed in July apparently but will open sometime in the future) but so many nearby it doesn't matter that much and especially as El Tubo is near too!! No bar either but minibar prices are reasonable. Bed and breakfast at a great price ratio, especially over new year. Buffet breakfast a bit sparse but OK.

Stayed: January 2017, travelled with friends
Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016 via mobile

Unexpected jewel in the heart of Zaragoza.

In a city of hundreds of hotel options, the Oriente stands out for the following reasons:
Extremely helpful staff at Reception
Extremely helpful and pleasant staff at breakfast.
Overall good value / price relationship.
Cleanliness.
Close to city centre.
No nonsense, no frills accommodation.
The décor is dated, it isn't luxurious but it works fine and its functional.
Great breakfast buffet, plenty of options, variety.
Reliable heating, warm rooms.
Off site parking agreement with nearby Salomera parking station at reduced pricing.
Great water pressure and plenty of hot water in the mornings.
No noise, quiet location despite being centric.
Eager to please staff.

Accustomed to usually staying at nearby 4 stars we took a chance and it paid off. Congratulations to the Oriente staff for making us feel welcome and comfortable.

We recommend the Oriente as a reliable good value, clean and friendly place to stay. Thanks Oriente!

Stayed: December 2016, travelled as a couple
1  Thank Peter and Beatr... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2016 via mobile

We had a wonderful week in this central location. Easy walking distance to trams, El Tubo, shopping.
Wifi is stronger on the same side of the hotel as reception if that is important for you.
Breakfast was included and found the other breakfast guests very friendly. The restaurant staff were very helpful and responsive.
The room was a good size. Beds were comfortable, room kept very clean and showers hot! We will stay there again.

Stayed: September 2016, travelled with friends
Thank Twomarys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estíbaliz A, Director Comercial at Hotel Oriente, responded to this reviewResponded 28 November 2016

Dear customers,

Thank you very much for your valuation. We look forward to your next visit.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2016

This Hotel is in the middle of city center, however my room was still very quiet and I did not get disturbed by outside noise at all. I did get woken by some children on the same floor as me but that is not the hotel's fault.

The room itself was fine, a bit basic and I did find the lack of a kettle and tea bags, coffee etc a bit odd - although a friend staying at a different hotel found the same thing so perhaps this is just a Spanish thing. Also there was wi-fi advertised but I couldn't find the password anywhere in the room. Didn't bother me overmuch as I had data roaming anyway.

The bed was comfortable although it tended to squeak every time I rolled over!
Room had aircon which was very quiet and very welcome. All in all decent for the money.

  • Stayed: October 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank SaffaNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estíbaliz A, Director Comercial at Hotel Oriente, responded to this reviewResponded 28 November 2016

Thank you very much for your comments.
As it indicates in Spain, and more in the hotels of interior and of our category it is not usual to have kettle of water. If we had requested it very kindly we would have provided it. Our desire is that our guests have a stay as gradual as possible.

If you return to our hotel do not hesitate to ask us.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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