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All reviews indoor pool tram route great location remote controlled blinds beautiful modern hotel shower pressure nearby parking garage hot water tapas el corte ingles wet room central location sister hotel lovely city rooms are clean street noise star hotel
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Reviewed 1 September 2018 via mobile

The rooms were airy, modern and clean. The hotel location is perfect, as it is right in the middle of Zaragoza, close to shopping and many restaurants. I found the staff helpful and friendly. Overall a good choice to stay in this city.

Stayed: August 2018, travelled on business
Thank Explorer761677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Alfonso Hotel, responded to this reviewResponded 7 September 2018


Thank you for taking the time to share your comments following your recent visit. It is lovely to read that you had a good experience.

We look forward to seeing you on your next visit.

Best Regards


Asun Navarro
Guest Department
Hotel Alfonso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

Staff spoke good English when asking you for something but lost the ability when you asked them.
The rooftop pool was refreshing but needs some further expenditure as it was looking shabby.
Breakfast was average.
Checkout staff were very helpful.
The room was clean & the bed comfortable but again, money needs spending as bits were coming off.
I would not go back.

Stayed: August 2018, travelled as a couple
Thank 186334Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Alfonso Hotel, responded to this reviewResponded 7 September 2018

Dear 186334Chris

Thank you for taking the time to share your comments following your recent visit.

We take note of your suggestions and hope you will visit us again next time
.

Best Regards


Asun Navarro
Hotel Alfonso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2018

Stayed here for 2 nights as part of a family vacation. We has 6 rooms and all of the were very clean. Great breakfast. One elevator out of service and the other very slow, but besides that everything was in order. Central location, walkable distance to many both major locations.

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Lisandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Alfonso Hotel, responded to this reviewResponded 27 August 2018

Dear Lisandra R:

Thank you for taking the time to share your comments following your recent visit. It is lovely to read that you had a good experience and enjoyed the food and service.

We look forward to seeing you on your next visit.

Best Regards


Asun Navarro
Guest Department
Hotel Alfonso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

The hotel is walking distance to a lot of the tourist attractions like plaza del Pilar , Goya Museum and el tubo which is where people go for tapas and night life activities . For shopping the street right next to the hotel is filled with great stores from local merchandise to international stores .
The hotel personnel is very attentive and helpful with there recommendations, the rooms are clean and much larger than I expected. The breakfast buffet which was included with my stay is excellent and the waiters and cooks extremely nice and helpful in everything.
Next time I’m in Zaragoza will definitely stay again here.

Stayed: July 2018, travelled with family
Thank Julio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Alfonso Hotel, responded to this reviewResponded 28 August 2018

Dear Julio M:

Thank you for taking the time to share your comments following your recent visit. It is lovely to read that you had a good experience and enjoyed the food and service.

We look forward to seeing you on your next visit.

Best Regards


Asun Navarro
Guest Department
Hotel Alfonso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

This hotel has a great location, walking distance to all the sites snd near the bar and tapa area," the tubos". However it is near impossible to find in a car as you cant drive down the road it is on as tram access only, have to access from intersection. This is very difficult without sat nav, you can see the hotel from road but one way system directs you away. Not their fault but be aware. We drove laps! The room was clean, tidy with the strongest shower pressure I've ever had, lovely and hot. The usual toileteries provided but no tea or coffee making facilities which I have never experienced anywhere in the world in a 4 star hotel. I get that theres a Starbucks in reception but I cant be the only person who likes a brew whilst getting ready. Very disappointing. The rooftop pool is small but adequate for cooling off with great views over the town however lacks shade, only 2 umbrellas, a bit of a frenzy to nab one! That said great location .

Stayed: August 2018, travelled as a couple
Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Director de Relaciones Públicas at Alfonso Hotel, responded to this reviewResponded 28 August 2018

Dear Angela G:

Thank you for taking the time to share your comments following your recent visit.

We look forward to seeing you on your next visit.

Best Regards


Asun Navarro
Guest Department
Hotel Alfonso

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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