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Reviews (2,005)
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Traveller rating
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656
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All reviews rooftop bar great location old town sister hotel lovely hotel small square within walking distance bars and restaurants central hotel good size air con small window short break would definitely stay here again main attractions room was large city break
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1 - 6 of 2,005 reviews
Reviewed 7 April 2020 via mobile

My parents were due to travel to this hotel last week, in the midst of the covid pandemic. I could not fault the service from the hotel. They were easy to contact, quick to reply and came up with lots of options for us regarding refunds and re-booking. We will be re-booking with them as soon as this is over because I know the stay will be as fantastic as the customer service! Thank you for making this aspect of the pandemic a little less stressful. Stay safe.

Date of stay: March 2020
Trip type: Travelled as a couple
1  Thank travellingdoc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2020

We were in Seville for 4 nights just before Spain closed down due to the Coronavirus. For a city centre location, within walking distance of all tourist attractions this hotel could not have been any better.

The hotel is very clean and modern and everything about the hotel from the friendly staff, quiet rooms and amazing breakfast was very classy. Seville in the Spring (without the Coronavirus) is superb.

Date of stay: March 2020
Review collected in partnership with this hotel
1  Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Atención al cliente/recepción at Hotel Rey Alfonso X, responded to this reviewResponded 20 March 2020

Many, many thanks, Jim, cause the comments and the value of recommendation that come from your assessment of the comprehensive service of the Hotel Rey Alfonso X.
Definitely thanks for allowing us to be the hosts of your visit to Seville and that we have solved any incident or we have provided you with all kinds of information to get to know this city better. Making you feel at home is our greatest satisfaction, and we’re honored to have your final assessment.

We wait for you whenever you like, in the center of Seville as you know.
Sincerely, Customer Service of the Hotel Rey Alfonso X.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2020

Peaceful and relaxing. Excellent location in the old city, very clean and helpful staff, rooms well equipped and comfortable. Breakfast was substantial and catered for most tastes. Rooftop cafe was well designed to cater for sun seekers or shade lovers. Will come again.

Date of stay: March 2020
Review collected in partnership with this hotel
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Atención al cliente/recepción at Hotel Rey Alfonso X, responded to this reviewResponded 19 March 2020

Many, many thanks, David, cause the comments and the value of recommendation that come from your assessment of the comprehensive service of the Hotel Rey Alfonso X.
Definitely thanks for allowing us to be the hosts of your visit to Seville and that we have solved any incident or we have provided you with all kinds of information to get to know this city better. Making you feel at home is our greatest satisfaction, and we’re honored to have your final assessment.

We wait for you whenever you like, in the center of Seville
Sincerely, Customer Service of the Hotel Rey Alfonso X.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020

We had a fantastic stay here for a week during the Seville Marathon. The staff couldn't have been kinder. The room and entire hotel was spotless. perfect location in the heart of Seville and just a short walk from the Alcazar and surrounding sights.

Date of stay: May 2019
    • Location
    • Rooms
    • Service
1  Thank MarcPire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Atención al cliente/recepción at Hotel Rey Alfonso X, responded to this reviewResponded 17 March 2020

Dear MarcPire;
Thank you very much for your trust in Hotel Rey Alfonso X.
Wholeheartedly appreciate your kind words about your experience at our hotel, and we are delighted that you have enjoyed so much with us. For our team of staff are all proud to have contributed to make your stay an unforgettable experience. And of course, thank you for your recommendation to other people who follow and seek such comments.

Waiting to have another opportunity to serve you and offer the best of our attention, we say goodbye cordially,
Customer Service Hotel Rey Alfonso X.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2020 via mobile

Couldn’t rate my stay in this hotel any higher. The location is perfect, the staff are so kind and helpful and my room was beautiful. I will definitely stay at this hotel again. Room was clean and spacious and there are lots of bars/restaurants nearby. Nearly everything to do/ see in Seville is in walking distance from the hotel. I would recommend this hotel to anyone going to Seville

Date of stay: March 2020
Trip type: Travelled solo
1  Thank suzannegT5233TL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Atención al cliente/recepción at Hotel Rey Alfonso X, responded to this reviewResponded 16 March 2020

Thank you so much for the positive comments, Suzanne!
For this hotel, including the Staff that works in, the greatest satisfaction is knowing that you will recommend us, specially since it means that we have lived up to your expectations, and your satisfaction will always be ours.
Thank you very much for letting us be who have made your visit to Seville an experience to remember from our dedication.

Waiting to receive you again whenever you like, we say goodbye very carefully,
Customer Service Hotel Rey Alfonso X.

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