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All reviews football stadium metro station executive room local tapas bars and restaurants walk in shower minute walk nice hotel large tv old town stayed here for four nights comfortable bed city centre historic sites breakfast buffet santa cruz couch cathedral
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6 - 11 of 447 reviews
Reviewed 7 March 2020

Friendly efficient staff, nothing was too much of a problem for any of them. Very comfortable room and good breakfast.
Close by Metro and bus stops made visiting the city center very easy.
Shopping mall next door, plenty of local tapas bars and restaurants.

Room tip: Stadium view rooms are away from the main road.
Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank gordonmF4738CU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Responsable Calidad at Novotel Sevilla, responded to this reviewResponded 11 March 2020

Thank you very much for taking your time to comment our hotel. It is always a pleasure to receive positive feedback and we are happy to know that you had a good stay and that you appreciated your room, the quality of breakfast, our location and the friendliness of our team.

We hope your next visit will be as pleasant as the previous one. Sincerely,

Florence
In Charge of Quality Novotel Sevilla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2020

Check-in was a breeze and we were in our room very quickly. If driving, pull immediately into the garage below the hotel and follow the signs to the special hotel parking section. The hotel parking is in the general mall parking garage. There was plenty of space and I never felt nervous about damage to my larger rental car. We had a room for 4. The kids slept on the pull-out sofa which they said was comfortable. The room was a little tight for 4 people, but we made it work. There were enough outlets to charge our devices. There was a mini fridge and the wifi speed was very good. The room was very clean as was the bathroom. We had plenty of hot water for our showers. It was warm during our visit and the climate control never really put out cold air. We had to open our windows and hear the street noise below to cool the room down. With the windows closed, you could not hear any noise outside. There is a Lidl grocery store a 5 minute walk from the hotel. The area around the hotel was safe and you need a hotel key card to get to the rooms, but there was a homeless guy sleeping on the couch between the entrance to the hotel at street level and the elevator. The hotel was a 25 minute walk to the Cathedral. Our plan was to use the city bus into town. The fare is 1.40Euro on the bus or 85c with a bus pass. Supposedly you can buy this bus pass at any Tobacco shop. No one near the hotel sold them and it was even very difficult to find it in town. It would be a nice service for its guests if the hotel sold the bus cards.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
1  Thank stevensT5103FP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Responsable Calidad at Novotel Sevilla, responded to this reviewResponded 24 February 2020

Thank you for taking the time to share your experience on Tripadvisor. I am glad to read that you had a good stay overall and that you have enjoyed the comfort and cleanliness of the room and also our location. But I am sorry that your room experience was not totally up to your expectations I would like to express my sincerest apologies if you have encountered some issue regarding aircon that have affected your opinion in this service.
Regarding bus passes, we are not authorized to sell them directly but I will transmit your comment to our welcome team in order to improve the information we may have regarding this matter.
We hope we will have the chance to welcome you again. Sincerely,
Florence
In Charge of Quality Novotel Sevilla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2020

Seville is a beautiful city with rich historic sites. Too bad that during our stay, it rained almost every day.

Across from hotel, 10 minute walk, there is Panrallao Tapas (Italian fusion) which is worth going.

Easy to get around town on Uber.
Make sure to enjoy the old town especially Santa Cruz (old Jewish neighborhood) - famous for very narrow alleys and flamenco dance performance.

Good breakfast options and friendly service.

Hotel is small but professionally run. Lobby is on the 2nd floor, Room is well-maintained.

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
1  Thank enctravel2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Responsable Calidad at Novotel Sevilla, responded to this reviewResponded 19 February 2020

Thank you for choosing the Novotel Sevilla during you stay in Seville. We are very happy you enjoyed your stay with us and you appreciated our facilities as well as our breakfast and the friendliness of our team.

We really hope you can come back to Seville to fully enjoy our city with sunny weather. Sincerely,

Florence
In Charge of Quality Novotel Sevilla

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Reviewed 12 February 2020

Good hotel close to the centre of Seville. We were nicely welcomed by reception and check in was efficient. The room was large, well appointed and comfortable. Breakfast provided an excellent mix of continental and cooked, with cereals, pastries juices and plenty of coffee. All in all a very comfortable and convenient modern hotel.

Room tip: My room on the second floor was very quiet.
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
3  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Responsable Calidad at Novotel Sevilla, responded to this reviewResponded 13 February 2020

Thank you very much for taking the time to write such a lovely comment on your stay with us!
We are delighted you appreciated the comfort and the location of our hotel, as well as the hospitality of our staff.
Thank you for your feedback on the buffet breakfast we propose to our clients. Indeed, we try to make it various and tasty.
We very much look forward to welcoming you back! Sincerely,
Florence
In Charge of Quality Novotel Sevilla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2020 via mobile

Easy to travel to. Parking below the hotel great as Seville not easy to park. Metro station very close although we walked into the centre. 25 minutes. Hotel next to the Seville football stadium with a large shopping area next door as well. A few bars and restaurants local as well where we took breakfast. Staff were great at check in and out. A little bar, cafe provides coffee, tea, beer etc with food as well. All very well presented. Rooms were nice and clean. Cant fault this one. Had a fab stay. Highly recommend.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank CeedubSwansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Responsable Calidad at Novotel Sevilla, responded to this reviewResponded 17 January 2020

Thank you very much for taking your time to comment our hotel and for valuing us so positively.
It is always a pleasure to receive positive feedback and we are happy to know that you had a fabulous stay and that you appreciated our facilities, the hospitality of our team and also our location.
Thank you again for sharing your experience and for your recommendation! We hope your next visit will be as pleasant as the previous one. Sincerely,
Florence
In Charge of Quality Novotel Sevilla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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