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Traveller rating
1,311
996
328
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65
Show reviews that mention
All reviews rooftop pool great location old town lovely hotel recommend this hotel air con valet parking bars and restaurants central location sun loungers city break beautiful city the santa cruz area few minutes walk sight seeing main attractions cathedral and alcazar
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7 - 12 of 2,796 reviews
Reviewed 8 September 2020

Very nice hotel - only here for 2 nights. Very central for Seville highlights. Room was very spacious (had a problem with aircon, and staff moved us to new room immediately)
Rooftop pool/terrace was excellent, with super views of Cathedral, and rooftops. Cocktail bar on roof terrace was nice in evening. Staff (throughout hotel) were very helpful, and very happy people - seemed to enjoy work!

Date of stay: August 2020
Review collected in partnership with this hotel
1  Thank Ginny992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Director General at Hotel Fernando III, responded to this reviewResponded 11 September 2020

Dear Customer,

Thank you very much for your rating and for your very positive comments.

At Hotel Fernando III we love being able to offer our clients the best of experiences. And, as you have appreciated, we really enjoyed doing it!

You cannot imagine how happy we are to read that your stay with us has been comfortable and satisfactory.

We hope to see you again very soon at Hotel Fernando III. Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2020 via mobile

I loved this hotel . Location fantastic, rooftop pool area fabulous and a great way to relax from sightseeing for a few hours everyday, breakfast really good and most of all, staff were amazing .. so willing to always go that extra mile. Relaxed atmosphere and good value for money.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank 436geraldinew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Director General at Hotel Fernando III, responded to this reviewResponded 11 September 2020

Dear customer,

Thank you so much for your rating and for your kind words! At Hotel Fernando III we always work so that our guests can feel comfortable and relaxed with us. Rest and well-being are a priority for the whole team.

We are delighted to see that your experience with us has been so positive.

We hope to see you again very soon, regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2020

This was suppose to be our one getaway this year as a romantic anniversary holiday. Wish we had stayed in our first hotel across town as 4 nights in this place not much sleep due to inconsiderate guests being over loud at all times of the day even taking work conference calls at midnight! Moving of furniture on marble floors late into the night even though they know the walls are paper thin!! I read a response on here from the hotel back in 2018 saying they were sorting the soundproofing but guess it’s not done yet? not good when you pay a lot for a room but feel like your sharing it with many others and it’s a non refundable room. Breakfast nice, staff friendly and location excellent but overall experience was not good. Will not be coming back.

Date of stay: September 2020
    • Value
    • Location
    • Service
2  Thank Love_to_travel_8986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Director General at Hotel Fernando III, responded to this reviewResponded 4 September 2020

Dear Customer,

We are very sorry that your experience at Hotel Fernando III has been unpleasant for you. We always work to give 100% and offer our guests magical moments, but there are some details, such as the behavior of our clients, that are beyond our control.
Even so, we take note of your complaints and will work on a solution so that no one else experiences such a negative experience.

Once again, we reiterate our apologies and encourage you to visit us again to show that we continue to improve and that we can offer you a unique stay. Greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2020

Used this hotel on a few occasions in the past and loved it. Booked again this year. The trip had to be cancelled back in May and we were told we could have a refund. The date for completing this was always vague until, in June, we were told that our refund was imminent. Still waiting and all subsequent correspondence has been ignored. Now having to clawback through our credit card provider. Appalling service.

Date of stay: June 2020
2  Thank Timoteo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Director General at Hotel Fernando III, responded to this reviewResponded 4 September 2020

Dear Customer,

We are very sorry to read that your experience with our management has been negative.
The current situation derived from the COVID-19 crisis has taken us by surprise, like so many others, and the work to manage all the consequences that the regulations have caused us is being very hard.
Like you, many, many clients have had to cancel their vacations with us. We are trying to manage the return of your reservations as soon as possible, but the amount is huge and the time is limited.
We take note and refer the problem to the corresponding department to try to expedite the procedures.

We hope that these inconveniences do not deter you from visiting us again at better times. We are waiting for you at Hotel Fernando III. Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2020

the hotel was in a great location and was everything you could need for a short stay. Fantastic rooftop with swimming pool, easy walking distance to everything and free parking in the heart of the city. But above all the service and staff were impeccable. i would definitely stay here again.

Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank Lucy-Hannah-brown-83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime Quintero, Director General at Hotel Fernando III, responded to this reviewResponded 28 August 2020

Dear customer,

Thank you very much for your words and for your score! At Hotel Fernando III the first thing is the happiness of our guests, and we are happy to see that you have been able to enjoy a satisfactory stay with us.

The next time you return to Seville, we will be waiting for you with open arms. A greeting!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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