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All reviews fantastic hotel star boutique hotel hotel experiences incredible staff true star jr suite interesting city central location place to stay comfortable bed complimentary water quiet side street perfect stay rooftop pool nespresso machine i highly recommend this hotel the hotel staff
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Reviewed 13 September 2017 via mobile

My wife and I have stayed at hundreds of hotels over the years and the Hotel Mercer Sevilla is Top 5 without question.

- Excellent staff
- Exceptional service
- Beautiful lobby and common areas
- Luxurious rooms
- Fast Internet

Highly recommended!!

Stayed: September 2017, travelled as a couple
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHSevilla, Rooms Division Manager at Mercer Hotel Sevilla, responded to this reviewResponded 4 October 2017

Dear Andrew S,

Thank you very much for your kind words as per your recent stay at the Mercer Hotel Sevilla.

I am delighted to read you honoring us in your Top 5 Hotels after you were been overall impressed by the facilities of our hotel and the quality of services provided during your stay with us.

I hope we will have the pleasure of greeting you again!

Kind regards,

Jaime Maestre
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Amazing modern room, quaint rooftop terrace and pool, soft and comfy beds and sheets, wonderful attention to detail including welcome desserts, and attentive staff! Located in the city center, walking distance from all major attractions. A+++

  • Stayed: August 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Aleksandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHSevilla, Rooms Division Manager at Mercer Hotel Sevilla, responded to this reviewResponded 30 September 2017

Dear Aleksandra R,

Thank you so much for taking the time to write such a lovely review.

I am really proud to know our Hotel and our amazing team achieves an A+++ in your recent stay with us!

Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay.

Kind regards,

Jaime Maestre
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

We had fabulous time at this property. Accommodations was excellent and so was their staff. They went out their ways to took care of us big applause to everybody. How ever being only 12 guest rooms for the entire building dinning options were very limited but, not to worry there are tons of great restaurants nearby.

  • Stayed: August 2017, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
4  Thank Samson K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHSevilla, Rooms Division Manager at Mercer Hotel Sevilla, responded to this reviewResponded 30 September 2017

Dear Sam K,

Thank you for your time in reviewing the Mercer Hotel Sevilla and for sharing your overall experience.

I am glad to hear you enjoyed the stay with us. Thank you for highlighting our staff members work, I will share your comments with them.

Please note that your comments are highly valuable for us and we will keep improving our dinning options.

It would definitely be a pleasure to welcome you back.

Kind regards,

Jaime Maestre
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

Wonderful location and with only 12 rooms it felt like we had the place to ourselves. The staff were incredibly helpful and attentive and the hotel was beautiful and peaceful. The restaurant and bar were superb and the roof top pool and bar lovely with many different seating and relaxing areas, very peaceful. One of our best hotel experiences!

  • Stayed: August 2017, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank judith_hooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHSevilla, Rooms Division Manager at Mercer Hotel Sevilla, responded to this reviewResponded 30 September 2017

Dear judith_hooper,

Thank you very much for taking the time to write such a lovely review of your experience at Mercer Hotel Sevilla.

I am delighted to hear that you enjoyed all our facilities with the special ambiance and atmosphere of our boutique hotel.

Thank you for your compliments on our staff service, it makes all our hard work and effort worthwhile.

Kind regards,

Jaime Maestre
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2017

Having previously stayed at The Mercer in Barcelona, we thought we would try out their new site in Sevilla. We could not have been more happy with that decision. Upon our arrival the front desk team came out into the street to greet us and take our bags, and knew exactly who we were without even asking. We we greeted with a fresh orange juice and glass or ice water (or champagne if we desired). and after a brief tour of the facilities we were shown to our rooms - bags already there. The rooms are beautifully done - modern in style with great bathrooms and lots of Molton Brown products. The room could perhaps have done with a few more 'things' - art and objet perhaps - but otherwise it was lovely.

Breakfast - which is served until 11.30! - was a sumptuous affair with a beautifully presented fruit salad as well as a buffet of sweet goods and a savoury a la carte menu. The restaurant is a small and darker room towards the back of the hotel and with only 12 rooms and us as late risers, was a quiet room too - but lovely all the same.

The hotel has a fantastic roof top pool which we used every day in the 40 degree heat, and despite what the photos show, 8 sun loungers around the pool providing plenty of space to lay out.

The star of the show here however is undoubtedly the staff. Happy to answer any question about any thing, book hotels, run things up to the room etc etc. All smiles and friendly enquiries about our day when we returned each afternoon and not in an over bearing fashion. Just great.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
2  Thank DavidTWB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MHSevilla, Rooms Division Manager at Mercer Hotel Sevilla, responded to this reviewResponded 1 September 2017

Dear David TWB,

Thank you very much for your kind words as per your recent stay at the Mercer Hotel Sevilla.

We are happy that you liked the combination of the ancient and modern design carefully selected to be placed all around the hotel.

We also appreciate you enjoyed our breakfast service and the pool in our roof top, but I want to specially thanked you for your word to our staff, as you said, the real stars of the luxury service we provide in Mercer Hotels.

It will be our pleasure to welcome you back!

Kind regards,

Jaime Maestre
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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