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All reviews junior suite rooftop terrace sea view breakfast and evening meal small balcony buffet style clean hotel malaga airport restaurant staff benalmadena marina something for everyone roc jacuzzi bars dutch entertainment sunbeds
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Reviewed 22 September 2020

I have been here before and it is just beautiful. I cant seem to contact anyone as I have a question. Is there a security deposit requested when entering the hotel? I didnt have to yhe last time :) ty

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank shazzy5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Hotel Roc, Director General at AluaSun Lago Rojo, responded to this reviewResponded 28 September 2020

Dear Shazzy6678,

First af all, thank you for sharing your comment on Tripadvisor and for the time you dedicated to let us know your impressions about your stay in our Hotel Roc Lago Rojo.

Upon arrival we will ask you to leave a deposit of € 50 to be able to make charges at the hotel and possible damages. This deposit will be returned the day of your full departure if there are no charges made in bars or restaurants and everything is correct in your room.


If you have any more doubts, please, do not hesitate to contact us again.

We are looking forward to welcoming you soon.



Kind regards,
David García. Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2020

Andalusia boasts some of the most interesting architecture and many of the most breathtakingly picture postcard sights to be seen on the planet. With an average of 320 days of sunshine per annum, it well deserves it's title, the Sunshine Coast. La Carihuela, tucked in discreetly between Torremolinos and Benalmadena, is a resort ideal for those seeking an authentic Spanish break free from all night discos and wall to wall premier league football. This hotel is geared towards seniors and many of the guests are elderly or even worse! It is a mere 20 minute taxi drive from Malaga airport and the prom and beach, even for those not fleet of foot, is only five minutes away. The suites are functional, staff are courteous and the clientele come from all around the world. International travel can be a gastronomic experience and the cuisine here, with a little adventurous effort, gives one an opportunity to enjoy some of the best of Iberian fare, particularly seafood. For those who appreciate a cerveza or three the happy hour is a pleasant diversion not requiring a visit to a bank beforehand to finance it. The rooftop bar area is top class affording on one side panoramic views of the Med on the other mountain vistas and everywhere else mass concrete. We had a very enjoyable Christmas break here and misunderstandings encountered on Diá de Navidad were promptly and generously responded to by the genial manager David Garcia. When a credible vaccine arrives we will be back PRONTO.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
2  Thank DCHPORTVENDRES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Hotel Roc, Director General at AluaSun Lago Rojo, responded to this reviewResponded 11 September 2020

Dear DCHPORTVENDRES,

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism.

We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful mountains and the magnificent sea.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us.

Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Roc Lago Rojo Hotel in the near future.

David García . Director

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Reviewed 28 August 2020 via mobile

Just back from a week at this hotel with 3 friends. The hotel is in a perfect location and the rooftop pool is wonderful

The staff work very hard and we're always happy to help

A special thanks to David Garcia for sorting out a couple of little problems for us

Would definitively return

Date of stay: August 2020
Trip type: Travelled with friends
Thank Ruth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director Hotel Roc, Director General at AluaSun Lago Rojo, responded to this reviewResponded 4 September 2020

Dear Ruth,

Thank you very much for choosing Hotel Roc Lago Rojo for your recent holiday in Torremolinos, we appreciate you found a moment to share with all the tripadvisors user's and with us your opinion after your stay with us.

We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our staff, make us be motivated to keep doing our best in order to fulfill your expectations through excellence.

During these days all the hotel staff have tried to do their best to facilitate the stay of the clients and the security of ourselves.

Thanks for your kind words referrimg to me.

Thank you very much for choosing our hotel to spend your holidays. It was a real pleasure being our host.

We are looking forward to welcoming you soon.

Kind Regards.
David García

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2020 via mobile

We stayed for ten days. Great hotel and wonderful staff. First week wonderful but sadly the unprecedented worldwide arrival of covid 19 resulted in lockdown in Torremolinos. The staff continued to work masked and gloved and did their best to make guests comfortable and well fed. Well done to all. We hope to return some day. May you all together with your families remain healthy. Many thanks to you all.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank EPhelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at AluaSun Lago Rojo, responded to this reviewResponded 22 March 2020

Dear EPhelan,

Thank you very much for choosing Hotel Roc Lago Rojo for your recent holiday in Torremolinos, we appreciate you found a moment to share with all the tripadvisors user's and with us your opinion after your stay with us.

We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our staff, make us be motivated to keep doing our best in order to fulfill your expectations through excellence.

We inform you that due to the latest events due to COVID-19, we want to take care of our guests as well as our staff.Therefore ,and in accordance with Royal Decree 463/2020, we must close until further notice.

During these days all the hotel staff have tried to do their best to facilitate the stay of the clients and the security of ourselves. We greatly regret all these inconveniences but as you know it is foreign to us.
According to the royal decree we must be confined in our houses today.

Thank you very much for choosing our hotel to spend your holidays. It was a real pleasure being our host.

We are looking forward to welcoming you soon.

Kind Regards.
David García



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Reviewed 15 March 2020

We loved the Breakfast there, a bit of everthing, Dinner was okay ,a selection for all tastes. The top swimming pool is great. Big comfortable beds in room .
on the negative side, We were given a room on the 5th floor that smelled of sewage drains , even if the cleaner poured bleach down the drainage in bath and wash basin., but we complained and it was changed the next day to a better superior room.

Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at AluaSun Lago Rojo, responded to this reviewResponded 22 March 2020

Dear Ken1957,

Thank you very much for the time taken to write your review. We are glad to learn you have appreciate our food and solarium area. Our solarium is one of our main points with stanning views.

We all are looking forward to welcoming you really soon.

David García.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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