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3,505
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135
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All reviews level room level service level experience sea view junior suite across the road rooftop pool mini bar half board excellent hotel costa del sol large hotel breakfast and dinner buffet restaurant dining room beach front small pool
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26 - 31 of 6,637 reviews
Reviewed 30 November 2022 via mobile

First impressions. Check in was super fast and very friendly.
Room. Up on the 5th floor but 3 fast lifts so no problem. Room overlooked the pool and the Med. Very spacious room, with all the usual facilities, but also a coffee maker, a steam clothes presser, and a tower speaker to play music from your phone. Room was impeccably clean and serviced every day. WiFi was free and available over the whole hotel and pool area with excellent speeds.
Breakfast was buffet style but to a very high standard, including champagne if you wanted it.
All staff were very friendly and nothing was too much trouble.
There was entertainment every night, which was very welcome.
Food and service in the Beach restaurant was excellent.
I can't find anything to complain about. No little niggles even.
We thoroughly enjoyed our stay at the Meliá and thoroughly recommend it.

Date of stay: November 2022
Trip type: Travelled as a couple
Thank Derek C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 30 November 2022

Dear Derek C,
Thank you for choosing our hotel for your holiday and for the time spent to share your review.
We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our facilities, created for each of our guests to find their made-to-measure experience.
We are looking forward to welcoming you soon.
Best regards,
María Leal - Guest Experience Manager

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Reviewed 29 November 2022

This hotel is amazing we had a great view from our room. The breakfast was so great and they even sent a bottle champagne to anyone who had their birthday and we had two birthday girls on our trip. It was really amazing you’ll love it also on top of the roof they had a great little menu and fab drinks with a great view of the beach just beautiful.

Date of stay: November 2022
    • Value
    • Location
    • Service
Thank Travellover122347
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 30 November 2022

Dear Travellover122347,
It is a pleasure for us to know that our customers feel comfortable and satisfied with our facilities and services because this is the main goal of our hotel and our Company, Melia Hotels International, and we all thank you for appreciate the hard work that all our team do every day.
We hope to welcome you back in the near future.
Best regards,
María Leal - Guest Experience Manager

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Reviewed 23 November 2022 via mobile

Great hotel with friendly staff. Rooftop bar is really great. The location is perfect with a lovely view of the ocean from the room and a comfortable bed. Lots of choice for breakfast. Will definitely come back here next time I am in Torremolinos.

Date of stay: November 2022
Trip type: Travelled solo
Thank Hayse01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 23 November 2022

Dear Hayse01,

It is a pleasure for us to know that you enjoyed your Stay with us. We thank you very much for appreciating our facilities and sharing them in TripAdvisor.

We hope to welcome you again in a near future.


Regards,



María Leal - Guest Experience Manager

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Reviewed 21 November 2022

When we arrived we were quickly and efficiently booked in by a really friendly girl on reception. We had a small problem with our on line check-in but again that had been fixed by hotel reservations. Since we have Platinum status we were upgraded from our original Executive Suite booking to a Level Suite for free.

The suite had an excellent sea view and a long balcony on two sides. It was very comfortable and the bed in particular one of the best we have slept in. If there was a weakness it was the fact there were no storage drawers and very little shelve space. If we had been staying for a fortnight instead of the week we booked it would have been difficult to find space for the extra clothes.

The hotel is absolutely spotless and benefits greatly from the new reception which is situated in a more logical position than previously. The Level Lounge was particularly good for having breakfast in such a relaxed atmosphere. Perhaps due to the time of year it was easy to find loungers which afforded breathtaking views of the coast. It would have been nice to have a beer at the end of a hard days sunbathing but unfortunately that was not available until 7pm. Since wine is available during the afternoon I presume that in the past guests have perhaps abused the availability of beer leading to its withdrawal.

Hotel staff are amongst the most friendly hard working and eager to please that I have had the pleasure to meet. At the Level you could not ask for more from Eva, Sol and her colleagues who were so helpful. The standard of organisation in the restaurant meant they could deal with evenings when almost every table was occupied. Housekeeping went out of their way to greet you on every occasion. In the bar one evening when I presume there had been a staff absence it was left to young lady called Tamara to cope with all the table drinks orders. For those not familiar with the bar lounge it is huge. She was literally run off her feet and pulled in all directions. I am sorry to say some guests were less than patient with their comments when it was obvious it was not the staff members fault. To have coped the way she did was nothing short of miraculous especially when we found later she had covered the shift when feeling unwell. It really was something to witness. A special thanks to Carmen who heads up animation for producing an entertainments programme that was as good as we had experienced in a hotel and we have been too many hotels To manage this group of staff must be a privilege

As far as food goes most of the time we could find something to our taste in the evening. Perhaps more vegetable accompaniments could be offered. Breakfast choice in the Level lounge was excellent and was regularly replenished.

Overall we had an excellent time which was enriched by the staff we met and the excellent weather. Needless to say we will return next year

Room tip: Request room with sea view and balcony receiving sun in the afternoon
Date of stay: November 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Patricia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 22 November 2022

Dear Patricia M,


We appreciate you taking the time to post a comment about your last stay at Meliá Costa Del Sol.
Your positive review will help us with our continuing effort to improve the service quality. We believe that only listening carefully to the comments and suggestions of our customers will be possible for us to achieve a constant improvement.

It is a pleasure for us to know that you liked our facilities, services and staff.
We are passionate about service. Making our customers feel happy is our greatest satisfaction. We are glad to know that in your case we have met our goal and that you had a wonderful holiday at Meliá Costa del Sol.

We are very grateful for your positive and beautiful comments.
We truly hope to have the pleasure of welcoming you back.

Best regards,


María Leal - Guest Experience Manager

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Reviewed 21 November 2022

Hotel is clean and quiet, located literally across the street from the beach. The beach has a few restaurants and gift shops within walking distance. I stayed in room 127 and had a nice view to the beach and sea from the side. Buffet was the normal international buffet, eggs, sausage, rolls, fruit, cereals, lunch meat, cheeses, etc - something for everyone

Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
Thank drew d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 22 November 2022

Dear drew d,

On behalf of the entire team of Meliá Costa del Sol, we would like to thank you for the time you took to share your positive opinion about your Experience during your stay.

We hope to see you soon!


María Leal - Guest Experience Manager

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