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Reviews (6,558)
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Traveller rating
3,451
2,190
602
184
131
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All reviews level room level service level experience sea view junior suite across the road rooftop pool mini bar half board excellent hotel costa del sol breakfast and dinner large hotel dining room beach front small pool pool towels
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16 - 21 of 6,558 reviews
Reviewed 5 August 2022

We have stayed 7 nights in the deluxe sea view room at the 8th floor.It was excellent from start to finish. I have nothing negative to say. The staff were polite, friendly and helpful. The location couldn't be better, the view from the balcony was stanning, we have enjoyed every day. The breakfast and dinner offered everything what we wished to have - diferend kinds of meat, fish, vegetables, tasty deserts and always fresh fruits. The rooms were clean and comfortable. I believe in the near future I will stay here again.

Date of stay: July 2022
    • Rooms
    • Cleanliness
    • Service
Thank 996anastasiiak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 8 August 2022

Dear 996anastasiiak,
On behalf of the entire team of Melia Costa del sol, we would like to thank you for the time you took to share your opinion about our hotel and the information provided.
We sincerely hope that we will have the chance to welcome you again very soon.
Best regards,
María Leal - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

Just arrived home from a 4 day break staying on The Level in a Junior Suite. What can I say , my wife and me were treated so well from start to finish . Everything you could ask fir and more . Jazmin and her team were brilliant , big thanks to you all , The Melia are lucky to have you all.
The Level is such a great place , you couldn’t go hungry or thirsty and a great place to relax. Our first visit there and it definitely won’t be our last.
Thanks Again

Room tip: Try The Level
Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
Thank myfamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 3 August 2022

Dear myfamily,
Thank you a lot for taking part of your time to post a comment about your last stay at the Meliá Costa Del Sol.
Your positive review will help us with our continuing effort to improve the service quality. We believe that is only through listening carefully to the comments and suggestions of our customers, that we will be able to achieve the constant improvement.
We truly hope to have the pleasure of welcome you backin our The Level service.
Best regards,
María Leal - Guest Experience Manager

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Reviewed 2 August 2022 via mobile

We stayed in the Level room and the Level seems a must when staying at this hotel. The Level room was like a standard room but the Level rooftop pool and lounge was nice and rather quiet. We realised on the 2nd day that we should have booked sunbeds on the beach in advance but we actually like the Level pool more. Parking lot was full and we didn't see the recommendation to request parking space during booking. All the parking spaces on the streets are taken so we parked at the Pueblo Blanco parking house nearby - it takes a while to drive there on the narrow streets but walking via stairs it was actually close - 24h is 21 euros. The Level breakfast was more quiet but no massive variety of choice.

Room tip: I would recommend the Level room/offer
Date of stay: August 2022
Trip type: Travelled as a couple
Thank Eerik T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 3 August 2022

Dear Eerik T,
It is great to know that you had an enjoyable stay with us and it is a pleasure for us to find out that you were delighted with our staff.
Many thanks for your suggestions, that will help us to increase the quality of the service provided.
The entire team will be very glad to welcome you soon!
Best regards,
María Leal - Guest Experience Manager

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Reviewed 30 July 2022

This hotel is in a great location. The rooms are clean and the breakfast is delicious. The only downside is the endless rules by the pool-no inflatables, no balls or any types of games, no t shirts worn in the pool, I could go on. Staff take great pleasure in patrolling it and telling you off if you don’t stick to them. If they would relax on this side of things, I would rate it higher.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank helen7414
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 31 July 2022

Dear helen7414,
It is a pleasure for us to know that our customers feel comfortable and satisfied with our facilities and services because this is the main goal our hotel and our Company, Melia Hotels International, and we all thank you for your comments regarding our room, breakfast and location.
On the other hand we are sorry to hear that you were not completely satisfy due to our pool rules.
We hope to welcomed you back in the near future.
Best regards,

María Leal
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2022 via mobile

Found this to be a very clean & well equipped hotel with excellent facilities (we have a teenager so unsure about what’s on offer for younger kids).

The food was varied but tasty and plenty of selection so as to cater for all tastes/diets.

Drinks were a little in the expensive side but it’s hotel prices so not too surprising there.

Staff were friendly and helpful. We had an issue with our shower which was resolved within a hour or two - it’s how unexpected issues are dealt with that matters and I can’t fault this service.

Hotel itself is literally across the road from the beach and a 10min walk into the town itself. A matter of meters from a taxi rank (reception will call on to the door if you wish).

I cannot understand what the negative reviews are pointing at in most cases, as we simply didn’t see an issue - some of the nicest staff we have had the pleasure of stopping with, they were even patient with our relatively poor Spanish speaking and were gracious enough to help us say things correctly rather than ignore/mock our attempts.

The hotel included a gym and health suite. The pools on the rooftops are something that we didn’t use as the one at ground level was absolutely fine and got a better breeze in the heat.

I’d absolutely come back to this hotel and pass our thanks to all staff who looked after us during our stay.

Date of stay: July 2022
Trip type: Travelled with family
Thank Mbase1984
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MARIA LEAL , Otros at Melia Costa del Sol, responded to this reviewResponded 27 July 2022

Dear Mbase1984,
It is a pleasure for us to know that our customers feel comfortable and satisfied with our facilities and services because this is the main goal our hotel and our Company, Melia Hotels International, and we all thank you for appreciate the hard work that all our team do every day.
We hope to welcome you back in the near future.
Best regards,
María Leal - Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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