Unfortunately we were very unlucky during our stay. Probably this does not happen to all guests and we were just unlucky, but still the experience remains the same.
Hotel location is great, just by the beach with many beach restaurants and souvenir shops close by. Car parking available. All rooms with seaview (from the side).
Sadly housekeeping and technical/reception services was horrible. Eveyday something went wrong. We didn't have any towels in the room upon check-in at noon. Took us 3 reminders and 6 hours until we finally received towels to shower in the evening. Balcony wasn't cleaned once within 7 days. Safe and telephone didn't work. Took 2 days and a reminder to get someone repair the safe and 4 days and 2 reminders for the phone. Muddy footprints on the toilet lid after housekeeping cleaned the room. Complaints at reception never changed a thing, communication between departments must be off as it took days for things to be done. Despite all these incidents we were never offered any compliments, were even denied to speak to a supervisor/manager. Upon checkout receptionist didn't even ask how the stay was.More
- Free Wifi