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All reviews level room level service sea view junior suite across the road breakfast buffet mini bar costa del sol half board excellent hotel large hotel pool area dining room beach front malaga airport small pool town centre
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Reviewed 17 May 2017

Just spent three days here. Our fifth year in a row. Noria on reception explained the benefits of Block B, Floor 9. Also helpful and sympathetic that I'd left iPad at Bristol Airport (We'd exchange on a property the day before and brain had been left behind). Number found. IPad awaits my return.

Great bed and room, lovely view. We had breakfast and evening meal. Relaxed and enjoyable. We then move to our timeshare holiday ready. Good value for money.

Thanks also to Pedro.

Hope to be back next year.

Room Tip: Go for a high storey Black B
  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank DevonGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Director de Relaciones Públicas at Melia Costa del Sol, responded to this reviewResponded 20 May 2017

We are filled with happiness knowing that your stay with us was enjoyable and services offered filled your expectations, for us, comments like yours are what motivate all Meliá Costa del Sol Team to give the best of ourselves, always working to provide quality.

We appreciate the intention and the time you took to share your experience at Meliá Costa

We will be waiting for you with open arms on your next visit to Torremolinos.
Warm regards,
Gilberto Castro.
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

Really enjoyed our 5night stay We chose a junior suite which was very spacious and comfortable. It has a large balcony with sun loungers in situ .Cleanliness was 100% Lovely staff from reception to waiters and housekeeping staff .We could not find fault with any of the food served in restaurants.Swimming pool area is small when comparing thue size of hotel.Overall we were happy guests and complement the Melia Team Management

Stayed: May 2017, travelled as a couple
Thank MaryterB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Director de Relaciones Públicas at Melia Costa del Sol, responded to this reviewResponded 20 May 2017

Thank you so much for choosing the Meliá Costa del Sol as your hotel in Torremolinos. Furthermore, we want to express our gratitude for taking your time on recommend our hotel on Tripadvisor.com.
We are delighted that you consider it a lovely establishment and hope you had a wonderful time with us. It was an absolutely pleasure to attend you and we are willing to welcoming you back soon.
Please do not hesitate to contact us if there is anything we can do for you on your next visit to Torremolinos.

Sincerely yours,
Gilberto Castro.
Guest Experience Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

The hotel is really clean, modern and refreshing, we stayed on a bed & basis only and there was a wide choice at breakfast times. The hotel was vurtually on the beach and in a very good location. Hotel staff were really pleasant and nothing was too much trouble I would have no hesitation staying here a gain.

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank colin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Director de Relaciones Públicas at Melia Costa del Sol, responded to this reviewResponded 20 May 2017

Thank you for posting such a positive TripAdvisor review and thank you for choosing to stay with us on your recent visit to Melia Costa del Sol .
It was a pleasure to have you with us and we look forward to welcoming you back on your next trip to Costa del Sol .

Yours Sincerely
Gilberto Castro
Guest Experience Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Great location would love to stay again, great food great staff. Fantastic big bed and room.
If I had to find a problem the pool is small and was very cold but on the plus side of that it was never crowded and I was told the hotel was full on the Saturday night. Great time had by all

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank dball68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Director de Relaciones Públicas at Melia Costa del Sol, responded to this reviewResponded 20 May 2017

Thank you very much for your kind feedback about your experience at the Melia Costa del Sol.
We are delighted you had an overall enjoyable stay and thank you for your kind comments about the hotel location , food and our facilities.

We genuinely appreciate all your comments as it gives us the opportunity to follow up on your experience and to ensure our service is highly maintained.

Looking forward to welcoming you again to Torremolinos.
Warm regards
Gilberto Castro
GEX Manager

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Reviewed 16 May 2017 via mobile

Second time in this hotel.

We reserved a sea view room but got something from where you could see only a rock wall. "We're fully booked" is a bad excuse. Hotel should not sell something that they can not deliver. We got a new room on the next day from a pool side.

Room was in good shape but badly cleaned. Both of the rooms were. E.g. some dust wiping needed before cabinets could be used. Bathrooms were renovated quite recently(?) are hence were ok.

Soundproofing is quite poor. If some behind the wall was talking on the phone one can easily hear the discussion.

Breakfast was pretty nice. A great variety of food is available. Staff is working successfully to keep plates full for quests.

Our second room was on a pool side. At the pool they played elevator music (some may call it chill out music). Nice. Except that music can be heard in the room too. At the middle of the night. I questimate that music was shut down off at 00:30 or something. I'd rather be listening the sea waves.

Reception staff are nice and friendly.

Stayed: May 2017, travelled as a couple
1  Thank Aki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Director de Relaciones Públicas at Melia Costa del Sol, responded to this reviewResponded 20 May 2017

First of all, I would like to thank you for choosing us during your stay in Torremolinos, and as well for taking your time in sending us your comments regarding some aspects of your stay with us.

We are truly regret that you did not feel satisfied with the experience in our hotel.
I am also disappointed to know that we did not fulfill your expectation because of some of our services. Anyway we really consider all the comments seriously.

I would like to thank you again for taking the time to write to us as in Meliá we believe that it is only through listening carefully to the comments and suggestions of our customers, that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.
Sincerely Yours
Gilberto Castro
Guest Experience Manager.

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