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All reviews bowling green half board plenty of choice indoor pool plenty of sunbeds across the road side sea view lovely hotel dining room reception staff don marco evening entertainment great holiday breakfast and dinner pork public areas beach front
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42 - 47 of 3,918 reviews
Reviewed 17 April 2022 via mobile

My first ever visit to torromolinos and was definitely impressed. I’m usually a adults only Tenerife holiday maker. But I will be back. The hotel is bright, clean and very well positioned. Only B&B so can only comment on breakfast which was great choice yes the usual was on offer and not the hottest as is with any buffet. Pool area still undergoing a little upgrade in areas. Pool too cold though don’t think a polar bear would attempt it . If you want a good poolside position I recommend getting down before 10am as by 11am people walking round searching for unoccupied sun beds. Plenty of room for more beds but no spare ones out. Lots reserved and not used until afternoon . Rooms are clean and spacious. Drinks a bit pricey but not shy with the volume they serve. Check In slow as others had stated. Staff friendly. Definitely worth a walk to the square ( there is a lift if you can’t managed the uphill walk). Lift closes I think 10pm. Small charge 50c one way pp. the marina in benelamadina is a short taxi(€9) ride or walk if you can, nice place, busy and great atmosphere lots of restaurants n bars slightly more £€ . Overall great place with lots to do. See you soon torromolinos ☀️

Date of stay: April 2022
Trip type: Travelled with family
Thank P9176CJlindag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ana Guerra Vazquez, Director General at Sol Torremolinos - Don Pablo, responded to this reviewResponded 21 April 2022

Dear P9176CJlindag
Thank you for choosing us for your opinion
We are very happy to know that you were impressed in your first visit to Torremolinos and you liked our Hotel
We hope to see you soon back
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2022 via mobile

We stayed at the hotel for 5 nights. Reception staff lacking in customer service and slow in any kind of operation done. Requested early check in but not possible even if the hotel was not at full capacity. Had to check for at least 2 times passed the check in time to finally get the room's key. The level of English spoken is too low for this kind of hotels. Paid the full price but facilities not available. The outside pool was 'open' and frozen is saying the least plus had a kind of yellowish colour which definitely didn't make you want to go in there. Evening entertainment not as advertised one night. Safe to be paid which is a bit strange. Elevators too slow; was low season and we had always to wait quite a bit to get one on our floor, don't wanna imagine during high season. Best thing of our stay was the Restaurant staff, thanks again to Naranjo and all the others there who took good care of us. Food was good quality and had a lot of choices. Overall a nice stay but not the level you expect from a Melia hotel

Date of stay: April 2022
Trip type: Travelled with family
Thank virginiat537
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ana Guerra Vazquez, Director General at Sol Torremolinos - Don Pablo, responded to this reviewResponded 21 April 2022

Dear Virginiat537
Thank you for choosing us and for taking part of your time to share your experience
We are sorry we did not meet your expectations for some points
We have discussed your review with the involved Staff in order this matter will not be repeated in the future
We hope to see you back and will see the improvements
Kind regards

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Reviewed 16 April 2022

Fantastic stay in the Don Pablo, the breakfast is phenomenal and so well managed, location is superb, there is a phenomenal amount of sun beds so we were never left short. A specific shoutout to one of the bar tenders who remembered our drinks orders, all staff are very polite and attentive, nightly entertainment was also fantastic to have, a gym is also available which is great, our room was a sea view facing on the 8 floor and it is lovely, cleaned daily you couldn’t go wrong staying here,

Date of stay: April 2022
Trip type: Travelled as a couple
Thank 166tarao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ana Guerra Vazquez, Director General at Sol Torremolinos - Don Pablo, responded to this reviewResponded 19 April 2022

Dear 166taro
Thank you for choosing us and for your review
We are very happy to know that you couldn’t go wrong staying among us
We hope to see you soon back
Have a wonderful day and best regards

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Reviewed 11 April 2022

My daughter had some problems at check-in after a long flight, but it was eventually resolved. There were another couple of small staffing issues, but we cannot thank the general manager Jose Carlos for his intervention and attention. Everything was resolved to our satisfaction and my daughter and granddaughter had a fabulous time at the hotel. It is always easy to criticise but I feel it is also important to highlight when things are addressed in a proper manner.
On the facilities, my daughter found these exceelent and although some refurbishment of the indoor pool is planned, it was superb in the colder weather last week. The entertainment was good despite the hotel being quieter, but I gather that the holiday brought an influx of guests which will add to the atmosphere. It is in a perfect location right on the beach, so all good with that.

Date of stay: April 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank ddmblueranger m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ana Guerra Vazquez, Director General at Sol Torremolinos - Don Pablo, responded to this reviewResponded 19 April 2022

ear ddmbluranger m

Thank you for choosing us and for your review.

We are glad to know that the problems at the check in were solved and your daughter and granddaughter enjoyed their stay.

We appreciate your positive comment after the actions acrried out.

We hope to welcome you in a near future.

Have a nice day and best regards

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Reviewed 9 April 2022

If I can give zero star I will give that.The good things about this hotel massively override the problems.

The hotel is clean and located exceptionally well.

But that's all.The biggest issue I have is that one of the bathroom feetings feel on almost my wife's head and after many tries the manager didn't even speak to us. This will be an heath and safety issue back home.

Other than the issue the food is so repetitive.Please eat outside.

They don't care, I had to to go to reception 3 timrs to get some soap.So not acceptable.

Date of stay: April 2022
Trip type: Travelled with family
Thank northolt123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ana Guerra Vazquez, Director General at Sol Torremolinos - Don Pablo, responded to this reviewResponded 11 April 2022

Dear northolt123
Thank you for choosing us and for taking part of your time to share your comment.
We are very sorry to know thart we did not match your expectations.
We hope your wife is well . We tried to contact you phoning in the morning to your room but it was not possible.
We hope to be able to count on your trust again to show you that our service is much higher than what you have experienced during your stay.
Kind regards

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