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All reviews junior suite puerto banus pool area hot tub sea view half board large terrace lovely hotel small kitchen private beach mini bar sea front plenty of sunbeds port euros spain balconies
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21 - 26 of 1,312 reviews
Reviewed 2 December 2021

Lovely hotel 10minutes walk from Puerto Banus. Fantastic staff all very friendly and Nicholas the head waiter was superb. The food in the bistro was delicious and half board was a great deal. Hotel very clean but a bit tired looking.

Date of stay: November 2021
    • Location
    • Cleanliness
    • Service
Thank Amanda L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 5 December 2021

Dear Amanda,
Thank you for choosing Hotel Guadalpin Banus and share your experience at our hotel with the Tripadvisor community. I'm glad to read your positive comments and your satisfaction with our location, and restaurants. Service excellence is the pillar on which we build upon, and our aim is to consistently provide this to all our guests.
We sincerely apologize for any shortcomings experienced throughout your stay. We hope to have an opportunity to better serve you in the near future. Thanks again for your high recommendation.
Kind regards,

Blanca Vidal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2021

This hotel really exceeded my expectations. Staff was super nice, and the food, was incredible thinking it is a hotel restaurant. They make their own pasta, and I believe they make their own pizza dough as well, but I'm not 100% sure about the pizza dough.

Room tip: The jacuzzi rooms were amazing. Fantastic views over the sea.
Date of stay: November 2021
    • Location
    • Service
1  Thank TheUltimateReviewer1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 5 December 2021

Dear Guadalpin Hotel Banus guest,
Thank you for your kind words and positive feedback from your recent stay! I will be sure to share your compliments with the hotel team as I know they will be delighted to hear it. We hope to welcome you back soon. Warmest Regards,
Blanca Vidal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2021

Perfect hotel for a few days break. Very friendly, helpful staff.
Spotlessly clean. Excellent food and service.
Very quiet, perfectly place so pleasant walk into Puerto Banus alongside beach from rear of hotel.

Date of stay: November 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank peterhO177XY
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 5 December 2021

Dear Guadalpin Hotel Banus Guest,

Thank you for staying at Guadalpin Hotel Banus. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. We pride ourselves on the culture we have created and the ability of our Guadalpin team to create the most inspiring hotel experience. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish, and we are happy to know that we did carry out this promise. We hope to welcome you back to Guadalpin to show you a perfect hotel experience. Best regards,

Blanca Vidal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2021

What a wonderful hotel, easy check-in friendly and polite staff. Great location and excellent staff. Nothing was an issue here, I brought along loads of adapters for the plugs...I packed the incorrect ones but reception was great and send one up for us to borrow until check out. The room and the whole hotel was immaculately clean and the food was lovely, fresh and tasty.

Great view from our room, robes and fresh towels changed without any issues. I cannot wait to visit here again as our stay was very short.

Great location for walks and the beach is lovely along with the whole place.

My only issue was the pillows (still find this to be an excellent stay) not enough support for me.

Date of stay: November 2021
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank mit73
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 November 2021

Had a great stay at the Guadalpin Banus. The suite was great, lots of room, large terrace and handy kitchen. Important in these times the standard of cleaning was exceptional and the Covid precautions throughout the hotel were robust. Fantastic breakfasts and great location. 5 stars for us. Nick.

Date of stay: November 2021
    • Location
    • Rooms
    • Service
Thank NickOliverM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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