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Reviews (1,215)
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All reviews junior suite puerto banus banus suite mistral beach swim up bar sea view hot tub pool area beach path cd player champagne bar board walk large terrace half board dining table beach front lovely hotel
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Reviewed 25 September 2020 via mobile

Everything about the hotel was great excellent location nice hotel food was great staff was very polite overall extremely happy Already looking in to making a return to the hotel for further family holidays would highly recommend this place

Date of stay: September 2020
Trip type: Travelled with family
Thank markpF329MS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 28 September 2020

Dear Mark,

Thank you very much for sharing with us your experience at the Hotel Guadalpin Banús.

We are delighted to know that you have enjoyed our facilities and thank you for your words about our staff, I will certainly share them with the whole team.


We look forward to welcoming you back very soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2020 via mobile

Gorgeous hotel, good location 10 minute walk in to the port, friendly staff. Swimming pool has a swim up bar and it's own private beach. Would definitely stay here again. Close to la sala and ocean beach club

Date of stay: September 2020
Trip type: Travelled with friends
Thank ceri_mb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 28 September 2020

Dear Ceri_mb,

Thank you very much for sharing with us your experience at the Hotel Guadalpin Banús.

We are delighted to know that you have enjoyed our facilities and thank you for your words about our staff, I will certainly share them with the whole team.


We look forward to welcoming you back very soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2020 via mobile

Booked the pres. Suite for a week for a special event. Still in corana times its a 400 eur room...but total waste..
It needs extra budget on the next budget round..lamps are fixed to ceiling with tape, have to ask for refill of tea,coffee lack of towels (so only shower one per day and do not take the luxery to shower after beeing at the beach)
The furnitures are from Trumans time (and probably not cleaned after Nixon)
So here we have a super location (the top floor gets quite windy) and some nice staff members but a Hotel are going downnn Houston
5 stars ? Maybe at Reagans time in office not more 3-3,5 because of the view and lovely people.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank RosenM70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor Villar, Atención al cliente/recepción at Gran Hotel Guadalpin Banus, responded to this reviewResponded 7 September 2020

Dear Rosenbeck,

Thank you for your review. We appreciate every guest review, and take any less favourable comments seriously. If the hotel hasn't lived up to expectations, we apologise, and hope that - should you return - you make us aware of any shortfalls in service or facilities so that we can, hopefully, remedy them whilst you're still a guest.

This is a difficult time for our industry, I hope we can change your mind in the nearest future. We will do a renovation of all the rooms during the next years.

Kindest Regards,

Victor Villar

Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2020

AMAZING SEA VIEWS, super helpful staff and great location.

We had the best holidays ever.
The room was perfect, very nice terrace with sofas, room service breakfast
the best are the views to the sea.
10min walk to the harbour
Will comeback for sure :)

Room tip: The Superior Junior Suite has amazing views and ia huge terrace!
Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
Thank RachaelMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2020 via mobile

It is currently 21:30 and it is around 25 to 30 degrees. The hotel has no A/C but is still charging extortionate prices for rooms. I have stayed here many times but without A/C it has to be given a miss

Date of stay: August 2020
Trip type: Travelled solo
Thank Charlitchka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor Villar, Dueño at Gran Hotel Guadalpin Banus, responded to this reviewResponded 31 August 2020

Dear Charlitchka,

Thank you for your review. We appreciate every guest review, and take any less favourable comments seriously. If the hotel hasn't lived up to expectations, we apologise, and hope that - should you return - you make us aware of any shortfalls in service or facilities so that we can, hopefully, remedy them whilst you're still a guest.

Kindest Regards,

Victor Villar

Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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