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Reviews (1,211)
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Traveller rating
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All reviews rooftop pool old town separate toilet minute walk to the beach rooms were spotless lovely hotel town centre enjoyable stay superior room golden mile euros jacuzzi supermarket
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Reviewed 23 October 2021

Had an enjoyable week’s holiday in the Senator, the rooms were spotless, clean towels and beds made everyday . I knew when booking that we’d have a mountain view from the room but the view from the rooftop pool was spectacular. The pool could do with some attention as there are plenty of missing tiles , this didn’t stop me from having a swim everyday, I had food and drink at the rooftop bar on a couple of days and the staff and service was excellent. The staff on the front desk were just as helpful, as I had enquiries on bus timetables and the use of an iron and both times the staff were able to help me. I didn’t eat in the restaurant as I had other plans . We’ll definitely be returning next year.

Date of stay: October 2021
Thank O9029EAkenp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 October 2021

A great hotel offering great value and good vibes. The staff were friendly and hospitable and I especially enjoyed the pool on the roof of the building. 10 Mins from the beach but when everything is this close it doesn't' really matter.

Date of stay: October 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Olly W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021

I cut my foot in the swimming pool with a broken tiles.
pay attention to your kids in the swimming pool.
Overpriced hotel and average breakfast with coffee machine.
The price was over because there is no service room.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jorge_Ribeiro_2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 July 2021

Having visited over 8 Playa Senator hotels in Spain,i have to say this one is the worst in that it is in need of a full reformation.
The pool is in the worst condition i have ever seen a Senator hotel..EVER.The pool floor was over 50% missing the pool tiles that were coming loose and aligning the pool edge as kids and adults were picking them up and placing them there.The Jacuzzi internal light was loose and it was just hanging loosely in there..an electrical hazard for anyone using it.The worst pool i have seen in any hotel in Europe.
The hotel looks very outdated and needs a revamp.

Only good thing was the breakfast...great quality and choice.
The check in staff were also great.
Room was a superior room which was also acceptable.
Would never return to this hotel and i thank God that we only went for 1 night for our anniversary as we would have not being able to stand more than one day at that pool...disgraceful.

Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
Thank GMRGibraltar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Senator Hotels y Resorts, Otros at Senator Marbella Spa Hotel, responded to this reviewResponded 3 August 2021

Dear guest,

First of all I would like to thank you for your review as this is the best way to know our guests’ feelings during their stay, marking us the way to obtain a product adapted to everyone’s needs.

Please accept our most sincere apologies for your dissatisfaction with your stay with us.This is certainly not the type of service we strive to offer our clients on a daily basis.

Please know that all of your comments were taken into consideration and have been addressed to the designed services.
We are at your whole disposal and hope you can come to visit us soon. In the meantime we will keep working to achieve all our guests enjoy their stay at the hotel.

Best regards,
Carlos Estevez
GM. Senator Marbella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2021 via mobile

The entire building needs some urgent makeover. If you like cheap-look / side of the road hotels, then the Senator hotel Marbella will be your jam. If not, avoid at all costs.
Check-in tool more than 15mn.
They are also below par when it comes to anti-covid measures - there was no hand soap in our room.
Ah, and the TV turns on unexpectedly in the middle of the night...
Never again

Room tip: The NH just opposite definitely looks like a better option
Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank fatmila
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Senator Hotels y Resorts, Otros at Senator Marbella Spa Hotel, responded to this reviewResponded 3 August 2021

Dear guest,

First of all, please accept our sincerest apologies for all the inconvenience. Our ultimate aim is to ensure that our guests leave the hotel happy and satisfied at all times. Consequently, we are very disappointed to see that our service was below your expectations.

We will work on the issues you addressed since our goal is to provide an experience that exceeds our guests´expectation. We are looking forward to have the chance to welcome you and to have you as our guests again.

Best regards,
Carlos Estevez
Senator Marbella Spa Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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