Just come back from a weeks all inclusive at the Estepona Palace. Really liked the hotel but first choice were rubbish! The only glimpse of a rep was when we all got on the coach and she checked everyone was there, then after telling us the journey to the hotel was about an hour and a half she left. Nearly two and a half hours later we arrived! Having booked it as a premier hotel, they say you get priority drop off and this certainly wasn't priority! We endured the same coach journey on the way back to Malaga where they were clearly trying to make as many stops and cram as many people on as possible. There was no rep at the hotel all week to book excursions, and the information file was never updated so we ended up having to call the 24/7 holiday line just to establish what time we were being picked up to go home and even then it was a uk number which we had to hold for 15 mins or so before getting a response!
Despite first choice's bad planning, we had a lovely time. Reception arranged a car for us for a few days and we did our own trips out to Gibraltar, Ronda, Puerto Banus and Selwo Safari Park which are all worth visits. The walk to Estepona town took about half an hour and a 5-6 euro taxi ride back.
Hotel was clean, staff were friendly and helpful and there was always plenty of choice at breakfast, lunch and dinner. Worth paying for a sea view room, we booked fairly last minute and had a room that looked out the back of the hotel over trees. Nice and peaceful but didn't spend a lot of time in the room so no big thing. Pools were clean but a bit chilly and always managed to get a sunbed when we wanted them.
Would definitely return to this hotel, but not through first choice and would hire a car from the airport to avoid transfers!
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- Also Known As:
- h10 Estepona Palace Hotel Estepona
- h10 Hotel Estepona
- Estepona Palace