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Reviewed 28 June 2017 via mobile

Our room was nice and clean but small. It felt very Spanish though with nice paint and embellishments. Our mini fridge did not work. We had to disconnect the room key from the "room power" key just to keep the AC on while we were away. If we didn't the room would be stifling hot. The breakfast leaves a lot to be desired. It consists of mainly bread and cold meat. We had reserved a parking space only to be told that none were available (even though I could see empty spaces clearly on their CCTV screen behind the desk.) We had to park on public parking which cost us €16.

There isn't much to do nearby. However we took the M020 bus from Rio Iro bus station (3 min walk from hotel) to Cadiz. It was about €6.20 for two people - one way. We returned on the bus - same cost back. Bus only runs hourly (at quarter past) so be prepared. You collect the return bus at the bus stop by a black railing near the round about with a giant lock in the middle - near plaza de la hispanidad. We were lost so I hope this helps somebody.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank RyanB763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana R, Director General at Alboran Chiclana, responded to this reviewResponded 19 July 2017

Dear Ryan,
Thank you for sharing your experience at our hotel.
We have several types of rooms in the hotel, we felt that the assigned room was not of its entire liking for space.
The breakfast we serve has some hot items such as scrambled eggs, bacon and sausages.
As for the parking, we have 22 places and apart we have an agreement with an outdoor parking that charges our customers a price of 10.00 € per hour,maybe we did not give that information on arrival and so you have not paid the correct rate .
From the hotel you can make visits to different interesting tourist spots, and those who prefer to use public transport, have a bus stop very close by.
We would like to be able to offer you our services again.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

Food is good. I you dont like the dish they will give you something else (it was preset by the agency). I dont like chicken legs and they brought me something else immediately. Nice personnel.

Room was very spanish decorated, no carpet etc, tiles. Liked it. Bed is not soft. Good wifi. Windows can be opened. Airco was good, do I heard some were out of order.

Short stay, not very luxurious, just ok. Room was very clean. The best hotel for just travelling through.

Room tip: I liked the view on the patio, other rooms the sun made the room very hot (street side)
Date of stay: October 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sunnyday99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2016

Arrived April 22nd. 2016 and stayed for three nights during the week-end.
Isabel was in charge of the reception and gave us a very nice, friendly
and warm welcome plus lots of information on the town and local area.
Had a very nice room on the second floor looking out onto the inner
courtyard, which the hotel is built around. Because of the flowers and
creepers on the ground floor wall, every evening is full of bird song from
all the nesting sparrows etc. A really nice way to end the day.
Some rooms face out over the river and town, giving you a very interesting view.
We had very comfortable twin beds, flat screen television with various Spanish,
German and English channels. Nice writing desk plus a couple of easy chairs
and a large wardrobe with plenty of space.
The bathroom was also nice and clean with a shower attachment in the bath.
Good water pressure and temperature. Towels were nice and fluffy
and changed every day.
We had no tea/coffee making facilities or fridge, but other rooms do.
Breakfast was also very good. Lunch and dinner is also available but we did not
sample this.
There is a private underground parking area for hotel guests which you
have to pay for. Due to the main road having tram/train tracks built, there
is a short detour off the main town road and this brings you straight past
the garage entrance which is almost opposite a motorcycle dealer.
I suggest you stop here, go to reception and they will open the garage for you.
This will save you from having to drive round the town again.
Our stay was out of high season and the majority of restaurants and
Tapas bars were closed on the Sunday. So was most of the town. There was
one restaurant/bar open almost opposite the hotel entrance, diagonally across
the square which we used. The food, drink and service were very good.
The hotel is a really nice looking building, very clean and well kept.
Due to it's popularity, it gets pretty busy.
The town is small but has a lot of character, especially around the various
churches. Nice long sandy beaches are a short car drive away.
I have to mention Isabel again in reception. Thank you for helping us
have an extremely enjoyable stay.

Room tip: Read my report, it's all there.
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MandMlagos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana R, Director General at Alboran Chiclana, responded to this reviewResponded 13 May 2016

We want to thank you for your long comment about our hotel and for giving us the highest rating in tripadvisor.
You have done a great description of our rooms, patio area, parking, ... we are convinced it will be very useful for future customers to visit us .
We were very glad that you felt comfortable in our hotel and keep a good memory of our staff, especially Isabel .
We hope to see you again, best regards,

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Reviewed 21 June 2015 via mobile

Basic hotel, we had 1 small bed (1.40m) so too small for our taste. The room is clean and a little bit outdated. Airconditioning is working fine but pointed staight at the bed. Breakfast was not too fancy but the croissants were very fresh the rest was basic just like the hotel. No swimmingpool so that is a minus for us as it would be nice to cool down in the afternoon. Parking garage below the hotel (we had a "special" price 5 euro's a day from the travel agency, should be free)

Date of stay: June 2015
Trip type: Travelled with friends
Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana R, Director General at Alboran Chiclana, responded to this reviewResponded 5 August 2015

Dear Linda,

Thank you for giving your opinion about our hotel.

We will take note of your comments in order to improve our services.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2015

Right by the river near the middle of town, this hotel has pleasant and friendly staff and a secure lock up garage. Wi Fii worked well, the shower was hot and strong. The room was fairly standard, down long corridors with movement activated lights. Breakfast was unexciting.

Date of stay: May 2015
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank dragonseeker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susana R, Director General at Alboran Chiclana, responded to this reviewResponded 5 August 2015

Dear guest,

We want to express our gratitude for your comments about our hotel, specially about our staff.

We hope to see you again soon, best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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