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All reviews rooftop pool old town car park sun deck nice hotel train station blackout curtains orange juice small pool family room side street hotel is located location was perfect junior suite comfortable rooms hotel staff enjoyable stay
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74 - 79 of 1,745 reviews
Reviewed 19 July 2020 via mobile

This hotel is well situated in the centre of town, the rooms are ok, the pool though is a terrible disappointment it’s tiny. The pool area apart from being small is totally underwhelming, tired and in need of a makeover. The car park is not suitable for large cars you can only access it via a car lift which is quite compact. The staff are obliging but they appear to have to multi task,so you need to be patient especially at reception.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank 192ophelias
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2020 via mobile

We stayed in the Senator Cadiz Spa hotel for 2 nights after spending some time in Seville.
As mentioned in previous reviews the first thing the receptionist staff say is we can upgrade your room for a small charge.
Firstly, we paid what i consider alot of money for 2 nights bed and breakfast at this hotel. Therefore, the first impression is that there must be something “low rent” about the room we will be allocated.

As it happened there were issues with the room we were allocated. If we opened the window it was too noisy from people outside (small bar on street level). If we closed window and turned on the ceiling fan that created no air circulation. Also in February we were told air con is not working. Needless to say it was “too hot to sleep”.
The breakfast was lovely, no problem with that.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank neilwU6053YZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator Hotels y Resorts, Director General at Senator Cadiz Hotel, responded to this reviewResponded 27 February 2020

Dear Guest,

Thank you for sharing your feedback of your holiday experience with us. Only through the comments of our guests, we are able to learn about their experiences.

We are glad to read that our breakfast was an enjoyable experience for you, on the other hand we deeply regret that the above mentioned by you caused you inconvenience during your stay with us especially in the most appreciated days of the year YOUR HOLIDAYS. We would have liked to know about your inconvenience during your stay, as most as most issues can be resolved immediately. On the next occasion, please do not hesitate to contact our front desk team. We are at complete disposal for all our guests concerning any problems or questions they may have.

With great pleasure we will take into account all your impressions, as we strive to improve with each and every stay of guests. We truly hope that we will have the pleasure to welcome you back in the future and provide you an entirely satisfactory stay in our Senator Cádiz Spa Hotel.

Yours faithfully,

Álvaro Gutiérrez
GM Senator Cádiz Spa Hotel

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Reviewed 11 February 2020

I stayed at the Senator Spa Hotel in Cadiz for two nights in February and I would completely recommend it. We got the train from Jerez Airport and walked the short distance from the train station.
Location wise, for me it was perfect, close to the station, as already mentioned, and near to many cafes and restaurants. There is a very nice Italian restaurant on the doorstep and a café right next door to it (the restaurant) as well.
The hotel smells lovely when you walk in, not sure if it’s from the spa, but something I have never noticed in any other hotel!
We didn’t have breakfast there, but the hotel overall and the room were very clean and the beds comfortable. It had a free safe, tea and coffee making facilities, with hair dryer and toiletries provided. There are no steps that I encountered, we were on the fifth floor and took the lift up.
The female receptionist who checked us in was very smiley and helped us get our bearings on the map, recommending places to eat and visit.
Thank you, Senator Hotel!

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Chezza-2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Cadiz Hotel, responded to this reviewResponded 19 February 2020

Dear guest,

Thank you very much for sharing this great and detailed review of your stay at our hotel. We are thrilled that you enjoyed your stay and were satisfied with our facilities.

We really appreciate your kind comments about all our services, as we are constantly improving our services for the maximum comfort for our guests. We were thoroughly pleased to read that your stay was a pleasant one. Your comments fill us with satisfaction, make us proud and bolster our commitment to good service. We are delighted you enjoyed all aspects of your stay with us, especially regarding our central city location and friendly service.

We would be delighted to welcome you back to our establishment and please be assured that we remain entirely at your disposal at all times.

Attentively yours,
Alvaro Gutierrez
GM. Senator Cadiz Spa Hotel.

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Reviewed 9 February 2020

This hotel has the perfect location. The staff is very helpful and the rooms are big but it feels very average. But we would only ever choose it for its location. I can not fault it but we did not really love it at all.. I feel guilty not giving it more stars as there was nothing wrong but seemed like a cheap hotel in a great place at a high price.
We did not use the spa. Love the centre of Cadiz and further away the beach are is wonderful.

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank Lisa J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Cadiz Hotel, responded to this reviewResponded 12 February 2020

Dear Guest,

Thank you very much for your very kind comments and for having selected our hotel for your stay in Cádiz.

Although you enjoyed most aspects of your stay with us we do regret your expectations were not exceeded in all areas.

Hopefully you will give us another chance and in your next visit your perception of our service and facilities will be entirely satisfactory.

Yours faithfully,

Álvaro Gutiérrez
GM Senator Cádiz Spa Hotel

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Reviewed 7 February 2020 via mobile

We stayed at the Senator Spa hotel in Cádiz fir four nights. We upgraded our room which was lovely and spacious overlooking a square and the sea to the left. Comfy bed and large bathroom. Breakfasts were very tasty and there was plenty of choice. Victor, on reception was an absolute star. He could not do enough for us. He booked tickets for events for us and found out train times etc. He made the holiday so much better.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank JoW2465
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Cadiz Hotel, responded to this reviewResponded 12 February 2020

Dear Guest,

Thank you so much for giving us a perfect rating. We are all delighted that enjoyed your visit so much.

A message of satisfaction from a guest is always a reward and incentive for our team members. We continuously work to provide our guests with an exceptional service, because our goal is for all our guests to leave our hotel with a remarkable experience. On behalf of our staff, I sincerely thank you for your kind consideration.

We really appreciate the time you took to share your excellent rating, and we would be delighted to welcome you to our hotel on a future occasion.

Yours faithfully,

Álvaro Gutiérrez
GM Senator Cádiz Spa Hotel

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