I absolutely love this place. The staff are kind, the cakes are incredible, the toastadas are good, their bagels are varied and amazing, crossaints too! They offer vegan cupcakes and cookies, soy milk in your coffee etc. Celiac options. I love that brown sugar is on the table and you don't have to ask for it.
I do have to admit they can be forgetful when you're ordering lots at once and they're busy, but are very apologetic and correct their mistakes quickly.