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All reviews old city easy minutes poor german bunk room small gym reasonable selection pool and sauna a bit confusing appointed hotel reception staff underground parking nice hotel close to city center modern amenities perfect english good sized rooms min walk
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Reviewed 13 March 2018

Holiday Inn in Lubeck is located very close to old town. Nice and spacious rooms with very good WiFi and huge selection of TV channels. Very comfortable bed with different size of pillows. There is underground garage (12 euro/day) with a lot of space to park your car. Breakfast offer from 06.30 with very wide selection of different dishes and beverages. There is a pool also in the basement. Personnel very friendly and customer orientated. This is really nice place to stay in Lubeck.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jaro069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_und_Marketing, Director of Sales at Holiday Inn Luebeck, responded to this reviewResponded 14 March 2018

Dear Jaro069,

thank you for taking the time to review our hotel in such detail. we are delighted to hear you had such a pleasant stay in Lübeck. It is our top priority to make our guest feel at home so your opinions help us create the best possible service.

Looking forward to your next stay in Lübeck.

Kind regards,

Natalie van Wyk
Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018 via mobile

Stayed here for the first time for a long business trip for work.
The hotel is just off the old island part of Lübeck but everything on the island is easily accessible with a short 20min walk. Also only a 30min walk to the station.
The hotel itself is very clean and quiet, although during this stay there were not many guests apart from the weekend.

There is plenty of space in the restaurant area with two rooms, the breakfast spread was very good with all the European offerings, bread, cold meats and cheese, croissants and the option of full cooked breakfast.
Dinner was good with a reasonable selection, we only ate there three times during our visit preferring to go out when it wasn't too cold or snowing.

The staff were friendly and on the most part spoke very good English which compensated for my poor German.

They called us taxis every morning without complaint and helped wherever they were asked.

Won't hesitate to stay again..

We get a lot of people from the company staying so it must be OK and we get a good rate.

Date of stay: February 2018
Trip type: Travelled on business
Thank pommie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_und_Marketing, Director of Sales at Holiday Inn Luebeck, responded to this reviewResponded 2 March 2018

Dear pommie1,

thank you for taking the time to review our hotel. We are delighted to hear you had such a pleasant stay. We take great pride in ensuring all of our guests are satisfied. Of course we will happily pass on your kind words regarding our staff. It is a great motivator for our team to hear their service is appreciated.

We look forward to your next stay.

Kind regards,

Natalie van Wyk
Sales & Marketing

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Reviewed 20 February 2018

Had to do a stop during our drive from Denmark back home to Prague. As we came via Puttgarten i found this hotel being convinient. We took the suite which was very spacious and nice. Service very polite and quick. We had dinner as well as breakfast in the restaurant and all in all it was good. So can recommend it as a good family hotel

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kjeldgaard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sales_und_Marketing, Director of Sales at Holiday Inn Luebeck, responded to this reviewResponded 22 February 2018

Dear Mikael,
thank you for taking the time to review our hotel. We are delighted to hear you had a lovely stay with us. We take pride in making our guests feel welcome and at home. Especially families can enjoy great possibilities like a Family Suite including an ensuite childrens' room or free meals for kids accompanied by their parents in our restaurant.
We hope to see you again soon.

Greetings,

Natalie van Wyk
Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018 via mobile

We travel a lot in all western countries in Europe with our golden retriever. We have never stayed in a more welcoming hotel. The dog got a bed, snacks an a bowl for food and water. Even for us humans the food was excellent, both for breakfast and dinner. The staff was also very friendly. The hotel is located only a short walk from the medial city centre. We warmly recommend it.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Lars J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admin_Holiday_Inn, Director of Sales at Holiday Inn Luebeck, responded to this reviewResponded 1 February 2018

Dear Lars,

Thank you so much for your warm review of our hotel. I am pleased to hear you enjoyed your stay with us. The well being of our guests (human and canine) is something we take great pride in. We will gladly pass your kind words on to our staff.

We hope you will visit us again.

Sincerely,

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Reviewed 23 December 2017 via mobile

A good hotel very near city center. Very close to old town with everything. Good service, nice staff and well sized rooms. Staff arranged so we could have the rooms close to each other. The breakfast was excellent. Spending Christmas here and relaxing. Recommending this hotel when in Lübeck!

Date of stay: December 2017
Trip type: Travelled with family
Thank Göran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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