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Reviewed 1 September 2020 via mobile

We stayed here for one night as a mini “Staycation” and were overall happy with everything.
The only downside was a slight mix up with the sauna booking in the evening, which wasn’t made as promised, but we got a slot to use the pool and jacuzzi instead, and used the sauna the following day. There was also a mix up with the bed booking, but that was easily rectified.
The rooms are simple but comfortable, and clean and well looked after. The food is to die for. The portions are enormous and well worth the price.
The staff are all friendly, competent and willing to help.

Date of stay: September 2020
Trip type: Travelled with friends
Thank beardedheart91
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Isabell Hanisch, Gästeservice/Empfang at Pentahotel Leipzig, responded to this reviewResponded 2 September 2020

Dear beardedheart91,

We would like to thank you for your kind words! It was our pleasure to host you and we are happy that, allthough there were some small mix-ups, you could enjoy your stay. We are lookign forward to your next visit :)

Best Regards,
Isabell Hanisch
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2020

Great hotel rooms were clean staff very friendly great location breakfast was good and a very nice atmosphere by the bar in the evening highly recommend went with friends to watch the football match had great time

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 823travel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kay Schwarz, Sonstige at Pentahotel Leipzig, responded to this reviewResponded 18 March 2020

Dear Mr. John,

Thank you so much for your fantastic feedback. :)
We are so happy that you enjoyed your stay with us that much. It's important for us that our guests feel comfortable and like home. In addition to football, we also show other sports events in our bar area

We would be very happy to have you with us again :)

All the best,
Kay Schwarz
Operations Manager

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Reviewed 7 March 2020

A great hotel with friendly staff who are always there for you.
Fantastic help and assistance .I also appreciate that the hotel is always lively and entertaining.
The food is reasonable.The location is quiet and allows a good sleep.The gym and sauna are very
good and kept in working order.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank freedompaddy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kay Schwarz, Sonstige at Pentahotel Leipzig, responded to this reviewResponded 12 March 2020

Dear Freedompaddy

I don't know what to say, thank you so much for your wonderful feedback and your great rating. :)

We are so happy that you enjoyed your stay with us that much. It's important for us that our guests feel comfortable and like a home.

We are looking forward to see you soon again so you can enjoy a pentastic holiday in Leipzig :)

All the best,
Kay Schwarz
Operations Manager

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Reviewed 10 January 2020 via mobile

A great modern hotel with a good young vibe, room are very clean and tidy and beds very comfortable but poor storage for clothes, bathroom excellent, very small pool and gym has a couple of running machines, cross trainers and a few basic lifting machines. Hotel revolves around a 24/7 bar and check in is here as well. Great if your with friends or of the younger generation

Date of stay: November 2019
Trip type: Travelled on business
1  Thank Shaun14
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 January 2020 via mobile

Arriving at this hotel was like a breath of fresh air. The hotel was modern and really well designed and the welcome by the team was professional but also extremely friendly and helpful. The modern design of the communal areas is great and the good design leads all the way through the corridors but unfortunately ends when you arrive at the rooms. Very basic furniture, cheap carpets and bathroom too small. Don’t get me started on the lacklustre bedding and pillows the size of postage stamps. Not exactly luxury but I’m sure it is fine for a business stay. Well it would be if the internet was fast enough or had a strong enough signal to even stay connected. The spa area is ok but could be kept tidier and the jacuzzi was too cold. The real negative though came when we checked out. When we checked in we were asked if we wanted to pay the room tax at that time or on checking out. We elected to pay there and then and paid in cash. (Our roomrate was prepaid on Expedia.) the tax was 6 euros. On checkout we were again asked to pay the room tax. I explained we had already paid and we were then quizzed about it as though we were lying. Big fail and a big shame as the service had been great up to that point.

Date of stay: January 2020
Trip type: Travelled as a couple
3  Thank 602benjamind
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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