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Reviews (143)
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Reviewed 27 July 2022

Not much to say: Everything was really good: the joint facilities, the very nice and clean and comfortable room, the kitchen-possibilities, the bathroom products. Alis the location is great. We would highly recommend this stay.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank eskodb125795
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 August 2022

Dear Guest,

Sincerely thanks for leaving us such an amazing 5-star review. We are thrilled to hear that you enjoyed the "Capri by Fraser" brand and the many different elements of the hotel. Our rooms/apartments have been well thought through for the discerning travelers be it for business or leisure.
We hope to welcome you back soon again.

Summer greatings from Leipzig
Sandy Göthel - Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2022

Loved: The location is fabulous! In the center and very close to everything you need. The room was nice and big with comfortable beds and clean bathroom. We had the executive one bedroom apartment on the top floor and it was spacious where our small kids could use the sofa bed to sleep in the living room. Although, it was strange that the bathroom was replenished with towels only for two occupants and not 4 as we had indicated at booking.
There was a small kitchenette with amenities to make breakfast or small meals. There was free Nescafe coffee and tea. Super nice place and definitely recommended for it's facilities. Parking is available for extra cost per night but conveniently located in the basement of the hotel.

Disliked · The staff were indifferent at best. It felt that what the facilities offered in its great location and comfort - the staff lacked in service and smile. We didn't get the feeling of warm welcome during our stay.

Date of stay: July 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank SupremeSerendipity
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 August 2022

Dear Guest
Thank you very much for your rating and the particularly kind words about our rooms.
However, I very much regret that our service obviously fell far short of your expectations.
So I am sincerely sorry that during your stay we were unable to provide you with the perfect experience that we wish for all our guests. Thank you very much for taking the time to share your constructive criticism with us.
We appreciate this very much and are grateful for the opportunities for improvement.

We hope to welcome you again soon
Kind regards
Sandy Göthel -OperationsManager

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Reviewed 25 July 2022

We had a great stay there. A really nice and clean option. Modern design and definitely value for money. I was so thrilled that I made membership and will look for this brand in other cities where they are represented. The beds are really good and overall this hotel is a high standard.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Adamas1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 August 2022

Dear Capri by Fraser Guest,
What a wonderful review - thank you for sharing your amazing experience with us and the online community!
We always try our very best to deliver the best guests' experiences, and pleased to know that we met and exceeded your expectations.
Please do visit us sometime soon again.

Kind regards
Sandy Göthel - Operations Manager

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Reviewed 16 July 2022

My reasons for selecting this hotel were location, comfort, apartment style with kitchen. I also found the website’s photos lovely. Knowing that photos can be sometimes deceiving, the actual apartment exceeded my hopeful expectations. I stayed for 25 nights and did not want to leave.

Date of stay: June 2022
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Review collected in partnership with this hotel
Thank FarAway600443
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 August 2022

Dear Guest,

Thank you very much for your wonderful review of your stay with us at the Capri by Fraser Leipzig.
We are really happy that you felt so comfortable with us and that we were able to convince you with our product and with our service concept. Your praise is the greatest pleasure for our team.

We look forward to your next visit to Leipzig!

Kind regards
Sandy Göthel- Operations Manager

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Reviewed 10 July 2022

first stay here and I was really surprised with the space of the room, the use of the term "apartment" - it really has a much nicer feel than a hotel room. For breakfast, the shared bench style breakfast area is a refreshing use of space and still provides room for privacy.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sbette
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 August 2022

Dear Guest,
thank you very much for your wonderful review of your stay with us at the Capri by Fraser Leipzig.
We are really happy that you felt so comfortable with us.
We look forward to your next visit to Leipzig!

Kind regards
Sandy Göthel
Operations Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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