I like this hotel . Good location and SPA and rooms. A bit noisy breakfast room, too many people in one time. When we went to the sauna they gave us dressing gowns and slippers Staff is good, but is seems like they are not very happy or tired. More
.Together with a group of friends I visited the Semper Opera in Dresden and stayed at the Steigenberger Hotel which is in walking distance to the Semper and all other
historic sites in the City such as The Royal Palace and various Museums. The rooms are welcoming and a good size, There is a generous breakfast buffet and in the evening we had a verydelicious dinner..
The Staff are most helpful in a quiet courteous way
Dear wimpey48,
thank you very much for being our guest and for reviewing our hotel. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again next time you will be travelling to Dresden.
Best regards
Heidrun Waschhausen
General Manager
This hotel is superbly situated close to all the major sites in Dresden, and fronts the Neumarkt square.
Rooms were comfortable, although there were a few practical things missed - no power points in the bathroom, no shower caps, no face washers and even though it was a room for two, we were only provided with one of everything (one wine glass, one brandy glass, one black tea bag etc). We personally found the pillows very uncomfortable, although this is quite a personal thing so others might prefer extremely soft pillows!
Despite fronting the square, the room was quiet. There were lots of options nearby for food etc, and the tourist info centre and a handy mini-market are just across the road.
Dear guest,
thank you very much for your visit and for your review. We are happy to learn, that you enjoyed your stay in general, but we appreciate your hints, too. The power point in the bathroom has to be protected by a cover for safety reasons. As only few guest do use a shower cap or face washers we do not place them in the bathrooms - but they are available on request via the housekeeper.
Our minibars and also our coffee/teastations are not equipped with two of every product - we offer a choice, so you may choose your favourites and also may order additional filling if needed.
Regarding the pillows we gladly would have exchanged them. Please accept our apology for the inconveniences caused. Please let us know with your next booking, that you prefer not so soft pillows, so we are able to prepare your room for you accordingly.
We would be pleased to welcome you again during your next visit to Dresden.
Best regards
Heidrun Waschhausen
General Manager
Excellent position and very comfortable. The friendly and helpful staff help to make this fairly standard 4 star hotel a relaxing place to visit. The buffet breakfasts were fresh and attractively presented.
Dear Mrs. W.,
it is great to learn that you had an excellent stay with us. Thank you for taking the time to review our hotel. We hope you will come back and visit us soon again.
Best regards
Heidrun Waschhausen
General Manager
We enjoyed every minute at this unpretentious, excellent hotel in the best location opposite the Frauenkirche, an easy walk to the Semperoper and the magnificent museums and galleries. If we came o Dresden again, we'd want to stay at the Steigenberger, because it is also good value. Our room was large, quiet and comfortable. Breakfasts were sensational, both in choice and quality.
Dear Mrs. Renske,
it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a comment at TripAdvisor.
We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden.
Best regards
Heidrun Waschhausen
General Manager
This is a well run hotel which prides itself on its service. Everything is pristine and works effectively. The breakfasts are some of he best I have experienced. He range of salmon, hot cooked items, cheeses, hams fruits, cakes, breads, honeycomb etc was all hard to refuse. A great selection of teas supported. We only ate in the restaurant for one evening but again excellent. The rooms were spacious with lots of storage. It was good to have charging socket in the safe. The bathrooms had hot showers. Toiletries although shampoo and body lotion there was no conditioner. The shampoo was rarely restocked. Nice bar areas and reasonably priced drinks. The hotel is 5 mins from opera house and central to all museums. Taxis can drive to the front so great for a town trip.
Dear Mrs. Mulhall,
thank you very much for this great review and for your visit in our hotel. We are pleased to learn that you spent a great time with us and enjoyed your stay in Dresden. Thank you for your hint regarding the restocking of the shampoo - we already informed our housekeeper about this. Conditioner is rarely used by our guests, that is why we do provide it only upon request.
We would be happy to get another opportunity to welcome you again during your next visit to Dresden.
Best regards
Heidrun Waschhausen
General Manager
