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All reviewsnice hoteldresden neustadtfree wifihotel roomcity centrethe breakfast areacomfortable roomsold townwalking distancestayed one nightcomfortable stayminute walkwould definitely stay here againrailway stationpublic transportstar hotelyoutube
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Reviewed 6 April 2018 via mobile

Stayed at start of April. Temperature outside during day was 14 degrees. Obviously cooler at night. However, the air con was broken so it was impossible to control the temperature. The room was like an oven, so had to open the window, which led to a poor night’s sleep as it’s next to a road and tram line. Unbelievably noisy. I’m not sure if switching air con off in spring is a Central Europe cost saving measure, but this ruined our stay. Otherwise, nice hotel.

Stayed: April 2018, travelled as a couple
Thank Bigbecks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lang_Bastian_NH, Manager at NH Dresden Neustadt, responded to this reviewResponded 7 April 2018

Dear Bigbecks,

Thank you very much for your honest words and thoughts. We are terribly sorry for the technical malfunction of the air condition in your room.

Did you inform our employees at the reception that there were some technical problems with the air conditioning? If we had known, I am sure, we would have offered you an instant room change.

Nevertheless, we sincerely apologize for any inconveniences.

Your team of the NH Dresden Neustadt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

Service, room and cleanliness were exellent. The location is outside city center but reachable by public transport (Tram). The only critic is the cost of the breakfast which was not included in the rate.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Axel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lang_Bastian_NH, Manager at NH Dresden Neustadt, responded to this reviewResponded 11 March 2018

Dear Axel W,

Thank you very much for the evaluation of your stay in the NH Dresden Neustadt. We are pleased to know that you have enjoyed your time with us.

Hopefully we are able to welcome you once again!

Best regards,

NH Dresden Neustadt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2018

Since hotels in the city center are quite expensive in Dresden we came across this hotel. It is located outside the city center but can easily be reached by tram or taxi.
Tram stops in walking distance and runs regularly. Supermarket, McDonald and Gasoline stand in the neighbourhood. Good breakfast!

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Flowersun01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lang_Bastian_NH, Manager at NH Dresden Neustadt, responded to this reviewResponded 27 February 2018

Dear Flowersun01,

thank you very much for you wonderful feedback of your stay with us at the NH Dresden Neustadt.

We are very happy to hear that you had a good time here with us and that you
could enjoy our delicious breakfast.

Hopefully we are able to welcome you back again very soon!

With kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

Very good indeed. All the staff was really nice and on the check out (very early) a small breakfast was available.
Very clean rooms, good equipment.
Internet signal was the only not so good point. Slow conection and weak signal.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank luissD8943NQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lang_Bastian_NH, Front Office - NH Dresden Neustadt at NH Dresden Neustadt, responded to this reviewResponded 20 December 2017

Dear luissD8943NQ,

Thank you very much for the evaluation of your stay in the NH Dresden Neustadt. We are honoured to know that you have enjoyed the size of your room, the breakfast buffet as well as the kindness of your staff.

Your reference concerning the Wlan will be forwarded to our technicain.

We hope to welcome you once again.

Best regards and Merry Christmas,

NH Dresden Neustadt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

Overall will be good place to stay if you have a car. But car park will be a problem as hotel parking of 15 euro per day is expensive. Free parking on the nearby street is allowed but not always available.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank hongz188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lang_Bastian_NH, Front Office - NH Dresden Neustadt at NH Dresden Neustadt, responded to this reviewResponded 6 December 2017

Dear hongz188,

Thank you very much for the evaluation of your stay in the NH Dresden Neustadt.

We hope that you have enjoyed your time with us!

Best regards,

NH Dresden Neustadt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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