The receptionist was friendly and accommodating. She spoke English well. The room and bathroom are spacious (double room / doppelzimmer) and clean. Excellent breakfast spread for this small hotel! First time to experience loose leaf tea provided in a breakfast buffet wherein you can take your own pot (because I always drink more than one cup). WiFi in the hotel is great. There's a nice patio outside to sit at during nice weather. HOWEVER, as with several hotels we've stayed in Germany, the pillows are FLAT. Either request for more or bring your own if you can. I'd recommend this for business travelers or short stay.