My experience with this hotel was like a nightmare.
Somebody recommended this hotel because it was quiet (but there is a noisy free restaurant inside), although it is far from the city center and not good communicated .
With this message I want to warn of the estranger and unfair cancellation policy that this hotel has for payment and cancellation. They do not tell you when you book that they will charge 100 % , because according to them so the rate is cheaper, and in within days the customer pays the entire reservation. The problem came to me later, when I had to cancel my reservation for a medical condition and hospital operation. I have warned in time of my cancellation offering medical informs and I have reported it was impossible to cancel and only returned the ridiculous amount of 10%. Their mails were inhuman and cynical at all.
I had never found a system of collection and cancellation policy so unfair and fraudulent. I hope that future customers consider this because if there is a problem of force majeure, the hotel absolutely nothing compensates its customers .
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