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Reviewed 30 July 2017 via mobile

Terrible hotel with thieving staff!!! We had money, clothes and IPod stolen from our various rooms also clear evidence of someone having rooted through our bags. One of our rooms was also infested with a strain of bed bugs on steroids. All in all a charming place with lovely staff!!!!

Stayed: July 2017, travelled with friends
Thank Akash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

My husband has just arrived back from this city apartment today as he was on a stag do. He had €200 stolen from the room my son had €140 some of the other people on the stag do had a phone stolen also aftershave. I think it's disgusting and they weren't interested at the reception so DONT BOOK YOUR STAY HERE. It was reported to the police and they said there's nothing wee can do.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sandjmuldoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017 via mobile

Very good location. Near to the city center and old town. Friendly staff. Clean, tidy rooms. Breakfast was also not bad. Beds comfortable and big rooms. Hotel price, quality meets existing three-star category.Everything is very simple, no stress. I recommend this hotel. I also will be come back to this hotel. No lift. In the bathroom tap always was dropped.

Stayed: March 2017, travelled with friends
Thank Jolita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2016 via mobile

Stayed here on a stag do with 24 of us with 4 people in 6 rooms.

No reports of thefts etc. Although no safes meant our money was hidden in socks etc which isn't ideal.

Room done its job for the few nights was clean and spacious. It was a 10min walk to Altstadt which is where all the bars are (they don't like groups of English lads so break up into 3/4's when entering).

The breakfast isn't worth getting up for - head to the Irish pubs for that.

The Friday night was decent over there, the Saturday was full of locals so hardcore German music was being played in most bars and on the Sunday all the bars shut at 12am.... so see your night Dolce Vita (google it) you'll not be disappointed.....

If your considering Dusseldorf for a stag - go to Prague instead - offers so much more things to do, groups are tolerated and drinks are 5 times cheaper.

Stayed: April 2016, travelled with friends
1  Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016 via mobile

Stayed here on a football/stag weekend and didn't expect the Ritz due to the price. Rooms were very basic and could have done with a bit of a revamp, but the worst part was they didn't have a safe. Our group had booked three rooms and every room had money and items disappear during the times we were out. The hotel staff didn't want to know when told , I can only assume it was the cleaners or other hotel staff. I will not be revisiting, we thought the rooms were cheap but when you take into account the money stolen , not so cheap.

Stayed: April 2016, travelled with friends
1  Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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