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All reviews classic hotel opera house train station excellent location central location a wonderful stay beautiful hotel single room junior suite nice bathroom stayed for two nights quiet street the air conditioning great room christmas market room was large one night stay
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Reviewed 2 October 2016

Stayed 2 nights to attend conference. Although we found hotel lovely we did find it hot in room, no aircon so had to leave window open all night. Bed was two singles beds pushed together and pillows extremely soft however hotel did provide other pillows on request. Bath was useless as no water pressure to fill it up however the location was perfect, couldn't have found a better location. Train again just across road as were shops. I would stay again if price was right. Had great steam room and sauna.

Stayed: September 2016, travelled on business
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this reviewResponded 4 October 2016

Dear Karen R,

Thank you very much for your great recommendation and your wonderful feedback about our central location and the sauna area.

We hope to see you soon again in Kastens Hotel Luisenhof!

Best regards,

Michael Rupp,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2016 via mobile

Stayed two night at the Luisenhof whilst attending the IAA show

Classic high end city centre hotel

Impeccably appointed

Friendly staff - Jorg and Tim in the bar were excellent

Breakfast was continental and very nice

Room was large - but didn't have AC. Did get hot

Bathroom was spotlessly clean

Stayed: September 2016, travelled on business
Thank MJH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this reviewResponded 28 September 2016

Dear MJH1,

Thank you very much for the great feedback.

We are glad that you had a nice stay in our hotel and are satisfied with our continental breakfast and the rooms. Besides it is very motivating that you praised our staff especially our hotel bar colleagues Jörg and Tim.

We hope to welcome you soon again in our hotel.

Best regards,

Michael Rupp,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016 via mobile

We stayed in this hotel for 2 nights. The room was big. Breakfast great, very nice choice and attentive service.
Unfortunately, when we went to use the sauna it was not on. So we would've needed to wait for at least an hour (we were told it will warm up in 20 minutes, but it didn't). Other than that this hotel is very good.

Stayed: September 2016, travelled with family
Thank Solveiga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHL1856, Inhaber at Kastens Hotel Luisenhof, responded to this reviewResponded 23 September 2016

Dear Solveiga S,

Thank you very much for your great recommendation and your wonderful feedback about our breakfast. We are sorry for waiting because of our sauna and want to apologize for any inconvenience.

We hope to see you soon again in Kastens Hotel Luisenhof!

Best regards,

Michael Rupp,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2016

Lovely room in a really well situated hotel bang in the centre of town. Reasonably priced secure parking right next door a real bonus in a city centre. Staff particularly helpful - and all fluent in english. Lovely dinner on the terrace

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bruce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this reviewResponded 23 September 2016

Dear Bruce P,

Thank you very much for the great feedback.

We are glad that you had a nice stay in our hotel. Besides it is very motivating that you praised our staff and had a lovely dinner on our terrace.

We hope to welcome you soon again in our hotel.

Best regards,

Michael Rupp,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016 via mobile

This hotel is a must for any weary traveller.

The staff are excellent, polite and helpful, going the extra mile (or Km) as required.

The room we had was very comfortable, A/C, lovely bathroom, carpet, bed and bedding. Just a lovely, peaceful atmosphere in a great location and the parking is very reasonable.

When back in Hannover we will visit again, thank you.

Stayed: September 2016, travelled as a couple
Thank Redlanyard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KHL1856, Geschäftsführer at Kastens Hotel Luisenhof, responded to this reviewResponded 14 September 2016

Dear Redlanyard,

Thank you very much for the wonderful feedback. We are glad that you had a nice stay in our hotel and are satisfied with all our services.

It would be a pleasure for us to welcome you soon again in our hotel.

Best regards,

Michael Rupp,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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