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“Great Friendly Service” 4 of 5 bubbles
Review of Savigny Hotel Frankfurt City

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Savigny Hotel Frankfurt City
Ranked #122 of 271 Hotels in Frankfurt
Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Friendly Service”
4 of 5 bubbles Reviewed 21 January 2012

What a find! As a first time visitor to Frankfurt this was a real find, the staff were very helpful and we only planned to use it a rest stop. This quickly changed as the desk clerk suggested a short walk uptown to the Opera House and a visit to the Xmas markets and old town centre in the evening. What an eye opener, it was one the real special moments on our trip. Be sure to walk down by the river and over the bridge with padlocks attached by lovers.
Full marks to the desk staff.
Breakfast Resturant was excellent with lots of businessmen.Range of food and service excellent. It's nice to get a smile in the morning!

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank xjm911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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608 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ireland
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 10 January 2012

This is a newly renovated hotel a few blocks from the train station, and right next door to one of Frankfurt's distinctive skyscrapers. We were very impressed by the man at the front desk who spoke German, English, French and Italian to various guests while we were having a coffee in the lobby! The WiFi is free in the lobby, but you have to pay for it in the rooms; likewise, the breakfast is really overpriced, so wander outside a few blocks to eat instead. The rooms were large, clean and comfortable, and the mattress was firm. The shower is a bit anemic, but hot. And they have washcloths (almost unheard of in Europe)!

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank YanksAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
73 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 5 January 2012

Here I am in the Savigny, Frankfurt, towards the end of a ten night stay. It seems there are two sides to this hotel; one with lifts and a smart looking staircase sweeping out the lobby to a mystery section of what I believe to be pleasantly refurbished rooms, and one that is a short walk to the west wing where one painfully slow lift serves six floors of reasonable but tired rooms in need of a bit of updating. Needless to say, I'm in the West Wing.

All of our group are in the West Wing, so arrival was tedious as we all waited our turn in the lift. I changed the smoking room I was given as it smelt like several ashtrays has partied in it the previous night. My new room is fine - old but fine - and with a pleasant dormer window/skylight affair so I can gaze at the stars. The bathroom looks like it has be changed more recently, but I have a comedy shower that takes about 20 seconds to respond to a temperature change request, and has about a millimetre between ice cold and scoldingly hot. There is only the one TV Chanel in English (BBC news) and that disappeared for a couple of days this week, but, plenty of choice if you speak German, French, Spanish, Arabic etc etc.

Staff here are pleasant and helpful - special award goes to the Italian concierge with impeccable English, a charming manner and an excellent knowledge of the area. The breakfast is good, although I have to confess I slept through it more than not so far.

There is no free wifi, a constant annoyance to me, but it is a t-mobile hotspot.There's no in house gym, but you have free use of gym and sauna nearby. Ask about the sauna complex a short tram ride away - definitely worth a trip if you like that sort of thing.

Location is good for shops, theatres, business and red light district (if that takes your fancy). The latter is easily avoided though. I'd stay here again if I come back, but would definitely go for a room in the posh bit.

Room Tip: Not the West wing.
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sukicat5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 1 January 2012

The hotel is near the train station but it's not at the city center. The staff in the hotel are not up to the 4 star hotel standard. Night shift staff were impolite and had no patient to meet the guest's needs. There was no one at the reception at 7 pm , which is weird for a 4 * hotel and when you call for someone, the staff were reluctant to attend the guest. This is by far the worst Mgallery hotel that I stayed

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Seanoye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 30 December 2011

I was in the hotel during an international fair at the Frankfurt Messe. I had 4 nights there. The first impression was not so good, look of the hotel is average. I mean the interior. The staff is aproachable and mostly smileing. The room was small and had some specific smell, like old... The best thing what I was really enjoying is the breakfast. The breakfast is the best point of my stay, and you can compare it with better, 5 star properties.

  • Stayed May 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rudolf_CRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Savigny Hotel Frankfurt City

Property: Savigny Hotel Frankfurt City
Address: Savignystrasse 14-16, 60325 Frankfurt, Hesse, Germany (Formerly Hotel Savigny Frankfurt City - MGallery Collection)
Region: Germany > Hesse > Frankfurt > Westend-Süd
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#67 Luxury Hotel in Frankfurt
Price Range (Based on Average Rates): €
Hotel Class:4 star — Savigny Hotel Frankfurt City 4*
Number of rooms: 155
Official Description (provided by the hotel):
Located in the heart of the bustling financial district of Frankfurt, a few minutes walk from the exhibition centre, the central railway station and the cultural highlights of the city of Goethe, the MGallery Hotel Savigny Frankfurt City welcomes you with French charm and warm hospitality. Experience the ambiance of our 155 rooms and 4 function rooms with garden views. Enjoy the delicious cuisine in our restaurant, relax on the terrace and enjoy piano music at the bar at the end of the day. ... more   less 
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Also Known As:
Sofitel Frankfurt
Accor Frankfurt
Frankfurt Sofitel

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