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Hilton Frankfurt Airport Hotel
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Reviews (2,524)
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1,400
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All reviewsthe executive loungefrankfurt airportlong distance train stationnext morningfollow the signsan early flightmain terminalgarden innsame buildingwalk in showerrental carbetween flightsmodern hotelconvenient locationbusiness centerone night staysquaire
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Reviewed 4 April 2018

Very nice place to overnight at the Frankfurt airport. Plenty of shops near by. Easy access to the terminals. Nice fitness center with plenty of options. I'd definitely stay there again. The staff was very inviting and accommodating.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank pwilson52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 April 2018

Dear pwilson52,

Great to read that you enjoyed your stay at the Hilton Frankfurt Airport. Thank you for sharing your experience with other readers of TripAdvisor.

Indeed we are in walking distance to Terminal 1, please follow the directions to THE SQUAIRE, which is te building we are located an and on to the long distance train station / Fernbahnhof. Once at the station tunr right, one more escalator up and you are there. please remember neraby all escalators there is alos an elevator in case you travel with heavy luggage.

Thank you also for complimenting the team.

Dear pwilson52, we look forward to welcoming you back very soon.

Kind regards,
RBitzer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Location is superb, 2 minutes walk to terminal building. Hotel itself is up to high Hilton standards with quite big rooms with all amenities you may need. Had an overnight between flights, so it was great. Left hotel at 5 am due to early flight and they even had a coffee stand in case you want a small breakfast. It is a bit pricey but you will get a superb sleep.

  • Stayed: March 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Eugene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 April 2018

Dear Eugene K,

Thank you for staying at the Hilton Frankfurt Airport.
I am so happy that you had a good rest before heading off again.

Our rooms are designed to meet the needs of the international traveler. A comfortable bed, a spacious desk, safe, iron and ironing board. In the bathroom you will find a hairdryer.

At the desk you have a set of different sockets, allowing to plug in EU, UK and US plugs, convenient and no need to search for an adaptor.

Travelers with an early flight indeed appreciate the short distance to Terminal 1 even more and a cup of coffee is waiting for you in the lobby.

All the best and we hope to be able to welcoming you back very soon.
Kind regards,
RBitzer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

No airport hotel has ever evinced the word "Wow" from my lips in a good way, until the Frankfurt Airport Hilton. It's a beautiful property, adjacent to a place that fills me with anxiety (the airport). From the grand entry, to the comfortable rooms, it is like a little oasis in an ocean of chaos (to mix metaphors). It's a business hotel, but leaning toward the luxury side in terms of comfort and classiness.

The check-in staff was top-notch, and they were the only staff we had to deal with.

Room was super-comfortable, reasonably sized, and the shower was the largest we had had in 10 days and three previous hotels in the region. It was great to be able to walk to our terminal for our flight after check-out, and also to be able to walk and take the air train from the Hertz rental counter after dropping off the car. (NOTE: From within the airport terminal, it was difficult to find my way back to the Hilton, and I wandered aimlessly for a few minutes, unable to find any signage. Look for the signs to "New Work City." I probably took the long/wrong way back.)

Downsides:

1. Parking for check-in: The little "temporary parking" area was full, yet there was no one else checking in when we arrived, so shame on whoever was taking up those spaces. I had to park in a taxi zone, and was worried about being towed, but it was OK. When I was done checking in, and went to move the car, the area was still full.

2. View. See attached photo. The architect should be demoted and whacked on the head with a big wurst. No one should ever design a building with a view like this, not even a prison. At least it was quiet.

3. Dining. Choices within the hotel are limited, and seemed a tad pricy. In other circumstances, we would have been happy with what was there, but on this occasion, we just wanted an easy, inexpensive meal. Fortunately there are plenty of other choices in the "mall" area outside the hotel. (We were happy with the Paulaner restaurant, for beer and German comfort food!)

I would happily stay here again, on travel nights in and out of Frankfurt. I would probably not stay here other than travel nights though, because it is not near places where I am likely to do business or sightseeing.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 April 2018

Dear David G,

Thank you very much for sharing such a detailed review with other readers of TripAdvisor. I am delighted to read that you enjoyed your stay at the Hilton Frankfurt Airport.

Rest assured that i have shared your compliments with the team, they really do deserve praise. We have a very young and dedicated team, always eager to serve our geusts efficiently yet also with the light and warmth of hospitality.

Frankfurt Airport is surrounded by the beautiful city forest, which is great for a walk. Just ask at reception and we will help with directiony if you wish to go for a walk. The regional train will take you downtown in less than 20 minutes. 1 stop to the soccer stadium, 3 stops to the main station and 5 to "Hauptwache" which is indeed the center of the city.

I regret that you had trouble at the driveway, rest assured we are continuously working on having this area cleared, as indeed the space is often taken up by non residents. Our suggestion is to just drive on a little further and you will find the entrance to our hotel parking. From there is is easy to unload luggage, take the elevator to the lobby and you are there, ready to check in.

We have both kind of guest rooms, some that face into the atrium of the hotel, others overlook the outside of the building. During your next visit we must ensure we allocate an outside view for you. As you mentioned however, all rooms are equally quiet, and a good rest is guaranteed.

David G, I hope you had a pleasant onward journey and we look forward to your next visit.

Kind regards,
RBitzer

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Reviewed 3 April 2018

Starting with check-in this place deserves the highest rating. Efficient and friendly front desk staff. My king room was delightful and the bathroom has both shower and tub. The tub is deep for a great soak! The curtains allow for a nice dark room and you don't hear a sound. If you are a Hilton member with executive lounge access you are in for a treat. Very good food, great assortment of drinks and breakfast buffet is excellent. Also, the restaurant serves a huge breakfast buffet. You can check out there as well.

Conveniently located to Terminal 1, with easy access to trains and to flights!

A definite 5!!!!!!

Room Tip: Ask for a room facing the Atrium
  • Stayed: April 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 April 2018

Dear Scott S,

Thank you for rating us with full score. This is how it should be, but we do not take your vote for granted.
It was a pleasure to welcome you at the Hilton frankfurt Airport.

The hotel has a fitness center on the 11th floor, with a sauna and steamroom nearby. The spacious Executive Lounge is reserved for our Executive Floor and suite guests. indeed a great retreat. Breakfast is served from 6.30 am, snacks and softdrinks are available troughout the day and from 6.00pm the bar is open.

Afterwards we recommend a delicious dinner in restaurant RISE, followed by a nightcap in the FIFTH Lounge & Bar.

Then enjoy a restful sleep in our very very quiet rooms.

Dear Scott S, than you again fro taking the time to post this great review and we hope to see you again very soon.

Warm regards,
RBitzer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

I stayed at the Hilton Frankfurt Hotel on a recent business trip to Frankfurt as all the city centre hotels were fully booked due to a trade fair in town. The hotel was some what of a surprise, it is very conveniently located above the intercity train station and a short walk from Terminal 1. The airport itself is only 15min from the city centre by train.

I really enjoyed this hotel, room was spotless and absolutely quiet which considering its proximity to the airport and the motor way is quite an achievement. The Executive lounge was a comfortable, the on site gym was large and included a sauna and steam room but most importantly the staff were very friendly, courteous and helpful.

Great hotel.

Stayed: March 2018, travelled on business
Thank gregstange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBitzer, Manager at Hilton Frankfurt Airport Hotel, responded to this reviewResponded 7 April 2018

Dear gregstange,

Thank you for deciding in favor of the Hilton Frankfurt Airport. It is a pleasure to read your review. Thank you also for highlighting our lovely team members. rest assured that I have shared your kind words with everyone here. We are privileged to have such a dedicated team, everyone working together to ensure the comfort of our guests.

Location is important nowaday, when time is becoming very precious. The short walk to terminal 1 and the convenience of the nearby train station indeed are additional aassets of our hotel.

So we hope that we can welcome you again, when your travels take you through Frankfurt.

UNtil then all the best!

Kind regards
RBitzer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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