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“Very Nice Hotel Close to Frankfurt Zentrum (Downtown)” 4 of 5 bubbles
Review of Alexander am Zoo

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Alexander am Zoo
Ranked #53 of 271 Hotels in Frankfurt
Certificate of Excellence
Ottawa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Nice Hotel Close to Frankfurt Zentrum (Downtown)”
4 of 5 bubbles Reviewed 2 February 2012

Alexander am Zoo is a very nice hotel, about a twenty minute walk (or seven minutes via the tram) from Downtown Frankfurt - it's also an excellent example of why it pays to search for accommodation on Trip Advisor. During a recent business trip, I wanted to stay for a night in Frankfurt but the prices of most hotel accommodations were highly inflated given the season (end of January 2012). There may have a trade show or conference going on, I'm not certain. But then I searched for a four star hotel in the low to medium price range, and the Alexander am Zoo popped up at the top of the list. For the most part, the reviews were bang on - a lovely hotel in a quiet, suburban setting, large (for Europe), well-appointed rooms, modern features with some old world touches like heavy, embroidered curtains. Service was excellent and the front staff were just like the movie concierges - well-groomed, very professional, poised and courteous; knowledgeable about local transit and city attractions. Same for the ladies serving breakfast - very attentive and showing great care for the guests. By the way, the breakfast was excellent.and included a combination of hot and cold dishes.

Just a couple of very minor negatives: the non-smoking room smelled of smoke and the bath towels for some inexplicable reason were small and paper thin. Again, not a big deal. For my next trip to Frankfurt, I'm staying at the Alexander am Zoo

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank WJY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Melbourne Australia
Level Contributor
97 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed 25 January 2012

... could have been 4 but...

Again lovely hotel in quiet neighbourhood with everything in walking distance, even the city. But bit of update is needed for this oldfashioned friendly mutton.

We had a suite, which was spacious but unfortunately bit smelly (later learned that they had just replaced the carpet, so maybe it was the glue smell). Sitting area spacious with wornout chairs and oldfashioned glasstables. Extra fridge for your own drinks but unfortunately mix matched glasses.

Separate toilet and bathroom which were spacious but towels bit flimsy and worn out, toiletteries not mention about.

Bed was warm and "okísh" to sleep except the pillows which were really worn out, one tiny with feathers and one clumsy big one with foamballs.

Good breakfast and great service. All staff members friendly and happy to help. Hotels is also near a busy neaigbourhood street with lots of shops and restaurants, if I remeber correctly: Bergen Strasse (?).

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HolidayHot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whittier, ca
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 December 2011

We recently traveled to Germany for part business, part family trip and stayed at Alexander am Zoo b/c of the proximity to the zoo and the rave reviews on Trip Advisor. We traveled with our 2 year-old toddler and so I thought being close to the zoo would be appropriate in case we ran out of things to do during our trip. Well we never got around to making it to the zoo! The location is perfect as there are two U stops a very short walk from the hotel that get you to the center of the city in about 3 minutes, which is where we spent most of our time. There are several restaurants around the neighborhood (lots of good pizza places for picky children) and a quaint shopping district with more restaurants, bars and shops just a short walk away.

The hotel service was excellent. Everyone at the hotel was extremely helpful in assisting us with getting around the city, giving recommendations for restaurants, and responding to our needs quickly. They offer some "free" services such as the wonderful breakfast, adapters for your electronics and borrowing of dvd player and movies. I say "free" b/c in some cases you leave a deposit (or it's charged to your room) but it's credited back when you return what you've borrowed. Wifi is not free but it's only 5 euros for 24 hrs.

Our room size was adequate. It was just a regular room with a king size bed that fit the three of us nicely.

I would definitely stay here again and highly recommend it to other travelers.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank voronita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 December 2011

Stayed there because I wanted to meet some friends. Bornheim is a nice location with plenty restaurants and bars and is well liked by the locals. (I used to live in Frankfurt)
The hotel is clean and the staff I came across was very friendly and helpful. It is not a 5 star hotel but if you consider the price I think you do get good value for money. For a 5 star hotel you have to pay 50 Euros + and I rather spend them on Berger Strasse.
The room was big enough but due to warm weather rather hot, so I fully opened the window at night and it was ok.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank binupra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level Contributor
150 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 7 December 2011

Got to the hotel already 1 p.m. and did not expect to be able to checkin. But what a pleasant surprise, Alexander suite was ready and we could get in right away !

We had booked the Alexander suite which is perfect for a family of four enabling entire family to stay together. Suite has one bed room and we got two additional beds in the living room.

Suite was in very good condition and spacious.

WIFI was not free, but a terminal with free internet access was available in the reception area.

Hotel is located about 15 mins walk from main shopping street. Alternatively you can take the subway 2-3 stops. There are also a few restaurants in nearby area so need to go downtown.

Breakfast was included in price being very good both in terms of quality and choices.

All in all a great stay all family members really enjoyed. We would definitely book this hotel again.

Room Tip: Book the suite if you are a family
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  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MustaPekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alexander am Zoo

Property: Alexander am Zoo
Address: Waldschmidtstrasse 59-61, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Centre with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#36 Romantic Hotel in Frankfurt
#36 Luxury Hotel in Frankfurt
#47 Business Hotel in Frankfurt
Price Range (Based on Average Rates): €
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Official Description (provided by the hotel):
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt

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