I stayed at this hotel for 1 night. The hotel is located in the building that host the airport train station adjoining Terminal 1 via a pedestrian bridge with travelators. If you land at Terminal 2, you will have to take a bus to terminal 1 and walk. If you have bulky luggages, you will struggle.
Check in was smooth but there is no one to help you with luggage (I dont think there is a bell boy at the property). The room was ok, a little pricey for for the standard it was offering. There was no mini-bar, just an empty fridge. Though tap water was drinkable, I preferred bottled water which had to be purchased from the supermarket downstairs.
The internet could be annoyingly slow and temperamental sometimes. Whilst I was in the room late afternoon, the male house keeper comes barging in through the door without knocking. This is key house rule No.1!! Knock before you enter!!!
Room service was ok but expensive.
The breakfast room was busy when I arrived the next morning. Of what looked like a smorgasbord of yummy buffet breakfast, I find all scrambled eggs, sausages, bacon, mushrooms, hash brown were all completely out. This is poor management in the kitchen and should have estimated the amount of food based on the number of guests staying. Never have i stayed at a hotel with so many major food choices all out and had to wait for the chef to cook more up.
I think the hotel has good bones but it needs to step up its game. Its a shame Ive had to write a poor review for this property.
- Official Description (provided by the hotel):
- The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more less
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- Also Known As:
- Hilton Garden Inn Frankfurt Airport Hotel Frankfurt