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2 - 7 of 1,274 reviews
Reviewed 29 May 2022

Checked in in this design "lifestyle" hotel and first impression were somme beefy bouncers with beards that looked me down
I got a room on floor 1, with message that they were fully booked
Food in this hotel in generally very good, but details missing (like getting no bread because it is asian food????)
at 22:30 I asked to move floors as the music coming from the bar was preventing me to sleep
Others in our party were not so fortunate, all rooms above the bar suffer from loud bass pounding
When talking to receptionnist about noise and this being incompatible with the very essence of a hotel, which is to sleep, she dismissed this laughing....
And a lot of staff look like bouncers - brought me back to some Russian hotels in the early 2010's..... maybe some mafia is running the hotel as this hotel is also very woman unfriendly, with dark corridors, porn magazines in some public areas and lecherous pictures throughout the hotel and public areas and many ladies visiting the bar and the rooms at all times after 20:00......
Would not recommend nor stay there

Date of stay: May 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Deflumine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 May 2022 via mobile

Super noisy! I came at 8 pm and couldn’t sleep till 4:00 because Dj was playing at first floor and music stops only at 4:00!! That’s crazy! They didn’t mention it before I checked in… breakfast not worth 40€.. you should wait for boiled eggs for 20 minutes … they also charged breakfast twice. But just only one person had breakfast. I mention everything on reception and man only said that next time will give me a room on 6th floor. I will not come back again. Definitely

Room tip: Check bills on check out
Date of stay: May 2022
Trip type: Travelled on business
Thank Mariia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 May 2022 via mobile

Too noisy the floors on first and second floor. Some staff are very disrespectful. I went twice already but dont think will be coming again. Room was also dirty having old socks from previous guests still on the ground and also sticky wine glasses inside closets. Also no preferential treatment for guests for the restaurant. The location is nice, the valet parking are great. The room service food is not.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Userguest_99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 May 2022 via mobile

Hands down one of the best hotel experience I have had. Staff is super friendly & personable. The rooms are clean fresh and trendy. The spa is unreal. 5 stars! Highly recommended. We are from American and stay at many hotels I would stay here every time we come to Frankfort! Also love Laura Mettler and Max, they made our stay!

Date of stay: May 2022
Trip type: Travelled as a couple
Thank J7357HNlucasb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 April 2022

Staying at Roomers for 1 night having come from the beautiful Hotel Eden au Lac in Zurich. What a difference a 4 hour train ride makes. Arrived for our suite not to be available until 4.30pm (for a 1 night stay) with the rudest staff claiming - 'what are we expected to do? We were busy last night!" The suite itself did not make up for the rudeness of the staff and smells like the inside of an industrial cleaning factory. They clearly tried to hide the fact that there had been smokers in the room before us. Unsuccessfully. Please avoid at all costs - can't recommend the Sofitel highly enough in its place.

Room tip: The best room would be one at any other hotel
Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank No0dle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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