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Empire Riverside Hotel
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Savings alert! 13% below average rates

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Reviews (1,384)
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627
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Show reviews that mention
All reviewstop floorrooftop barceiling to floor windowshamburg portgreat hotelpauli districtmodern hotelgreat barcorner roombusiness visitroom servicefish marketrooms are spaciouswalk in showernice roompublic transportwithin easy walking distance
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241 - 246 of 1,384 reviews
Reviewed 24 February 2012

Quality hotel with quite high standards. Awful ironing equipment for loan. Tiny beers in restaurant and beer (this is Germany, right?). No wi-fi.

  • Stayed: January 2012, travelled on business
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Thank Eirik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

fantastic location, right on the banks of the Elbe river with nice view of the river from the rooms. decent service. great food. nice restaurants and lobby lounge bar. overall a place worth checking out

  • Stayed: February 2012, travelled on business
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Thank PSPuvacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

Nice modern hotel, tastefully decorated. Very good location, easy to move around Hamburg, even by foot (if you're a good walker). Elbe-facing rooms offer a fantastic view through windows reaching to the floor (in November it was very foggy :-( ).
Instead of the breakfast buffet I went to one of the bakeries around the corner. Costs were one fifth compared to the hotel buffet and I got a feel of real Hamburg people, working class and lots of unviersity students.
Clean, well desgined and spacious rooms.

  • Stayed: November 2011, travelled on business
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Thank HerthaBSCBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

This hotel is in a great location and has some commendable attributes - great decor, attentive staff (particularly those on reception). A couple of quibbles however, no wi-fi or tea coffee making facilities in the room...and intermittent wi-fi in the lobby. One major quibble - the miserable bar staff in the bar on the 20 floor!!! Granted it was a busy Friday night when we visited but these chaps had the customer service skills of Orks with personalities to match. Their adopted mode of communication appeared to be the grunt/growl accompanied by a death stare. Not a pleasant experience - avoid if you don't enjoy buying grudgingly served over priced drinks. All in all, hotel fine, Hamburg great!

  • Stayed: January 2012
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Thank debbiedk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

Just stayed at thie place 4 the 2nd time.....still the same....NO WIFI & when u pay 4 it.....it keeps going down because they dont have latest technology. Small rooms, no irons, no tea,coffee,etc....no sofa,chairs,etc.....Bathroom showerhead does not move & is angeled towards the wall.


SERIOUS SECURITY CONCERNS - any1 can walk n2 this hotel, get on the elevator & go 2 any floor....no key or other security card needed..........taking into account that they promote & market the 20th floor rooftop bar.....this place is always crowded & you have people able to get off at any floor???........This hotel is asking for TROUBLE.........

NO Late Nite Food menu or food items......dispite their is a gourmet restuarant on the property.......Go figure?????

Small Business centre which half of the items dont work.....Charge to receive & send faxes

VERY SNOBBY STAFF from the check in to rooftop bar.......


I completely agree with other reviews......This hotel management team needs 2 decide if they just want a rooftop bar or actually RUN a hotel.........

I certainly wont be re-booking......They had their 2nd chance....U wont get a 3rd on my dime........

  • Stayed: January 2012, travelled on business
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1  Thank universeho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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