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All reviews bars and restaurants choose this hotel booked this hotel excellent hotel central location steindamm sauna hauptbahnhof euro train bathtub
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1 - 6 of 885 reviews
Reviewed 18 May 2020

Me and my friend booked this hotel as it looked similar to hotel we use in England.
Firstly we put our English money into the safe with our passports.
The money was taken the next day.
We reported this to reception they took our statements and came back with no one has taken the money. You only have access to the safe. Well funny how you need to re set the safe when guests leave.
We reported this to the police they again did nothing.
Be careful staying at this hotel due to the area it's in as well. I'm a small woman and my friend wasn't much bigger and the area felt extremely scary. Like a scene from taken esp at night time, well actually anytime of the day.
The staff were not helpful at all, even when it came to paying at the end due to our complaint.
Would not stay here again!

Date of stay: June 2019
Trip type: Travelled with friends
Thank Sparrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2020

Excellent hotel. Very clean. Great breakfast. Helpful staff. Area ok. Trains/underground are very close. Highly recommend especially if you want to be near the city. Some lovely restaurants within walking distance.

Date of stay: March 2020
Trip type: Travelled as a couple
1  Thank JAJenkins1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2020 via mobile

Located in the Turkish part of Hamburg close to Hauptbahnhof. First got a room opposite the elevators but no problem to change for another room further away. A very spacious and light room with no less than three large windows.
Be aware that the underground garage is not made for cars longer than 4 m! Tight ramps and small spaces but conveniently located in the same building.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank 844bj_rnw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2020 via mobile

Really pleased we booked this hotel. Very friendly staff and extremely clean hotel. Well stocked bar when we returned after the day out. Hotel located in a great spot, short walk from the train station and only €10 in a taxi to centre.

Date of stay: January 2020
Trip type: Travelled with friends
Thank 472grahamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2020

I am at hotel now.
Arrived Sunday afternoon - attracted by the advertising of Wellness & Fitness suite on 7th floor - overlooking city.
CLOSED. Very CLOSED, I mean all the signs covered over. Obviously gone but still being advertised as an amenity.
My only reason for choosing this hotel over others near to the Hauptbahnhoff.
Even more annoying that it is still being described and offered on hotels website.
Very disappointed.
Not up to standard of prices charged.
Spend your money elsewhere!

Date of stay: January 2020
Trip type: Travelled on business
Thank jewelsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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