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“Hamburger in Hamburg”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #290 of 4,169 Restaurants in Hamburg
Price range: US$13 - US$39
Cuisines: American, Grill
More restaurant details
Restaurant details
Good for: Groups
Dining options: After-hours, Breakfast, Reservations
Reviewed 6 June 2016 via mobile

We stopped for lunch on our way through the city. The cafe was busy and we were told there was a 20 minute wait for a table. We gave our mobile number and in less than 10 minutes were sent a text to say a table was ready. We ordered a Legendary burger each. Service was prompt and our burgers arrived quickly. Cooked to perfection. HRC is always a good choice for a tasty burger and good service.

Date of visit: June 2016
Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard_Rock_Cafe_HH, Leiter Öffentlichkeitsarbeit at Hard Rock Cafe, responded to this reviewResponded 23 June 2016

Hello Carole M,

Thank you for your great rating.

It's nice to hear, that you had a good time in our Cafe. Your compliments about the food and service we'll transfer to the different departments.

We are looking forward to your next visit.

See you soon,
Your Hard Rock Cafe Hamburg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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223 - 227 of 1,609 reviews

Reviewed 4 June 2016 via mobile

In this Hard Rock Cafee we had one of the best services among all Hard Rock Cafes wich I have visited ( and I have been to more the 40 ) . The service in the shop and the Restaurant was really very good, great. From good suggestion for food and desert, the way of the communication with the stuff, everything was great. And the best part they made me laugh and smile after a very long and hard day. Congratulations Hard Rock Cafe Hamburg .

Date of visit: May 2016
Thank Kristian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard_Rock_Cafe_HH, Leiter Öffentlichkeitsarbeit at Hard Rock Cafe, responded to this reviewResponded 6 June 2016

Hello Kristian K

Thank you for taking the time to write such a nice words!

Those are a big compliment for us coming from a usual from Hard Rock Cafe. :)
We always try to give our best to make guests happy.

We are looking forward for your next visit!
Your Hard Rock Cafe Hamburg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

Had a burger and some cocktails. Nice atmosphere. Good attentive staff. Very nice decor. Would recommend a visit.

Date of visit: February 2016
    • Value
    • Service
    • Food
Thank Dennis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard_Rock_Cafe_HH, Leiter Öffentlichkeitsarbeit at Hard Rock Cafe, responded to this reviewResponded 3 June 2016

Dear Dennis O,

Thank you for your amazing rating!

It's great to hear that you had a nice time in our Cafe and our staff was taking care of you.

We are looking forward to your next visit.

See you soon,
Your Hard Rock Cafe Hamburg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016 via mobile

The best great location, good service
Enormous dishes.
location location & great atmosphere

Date of visit: May 2016
Thank 402dianat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard_Rock_Cafe_HH, Leiter Öffentlichkeitsarbeit at Hard Rock Cafe, responded to this reviewResponded 31 May 2016

Hello Diana T,

Thanks for your great Feedback! :D

We are proud to hear that you enjoyed our food and the time with us. We work to give always our best.

We are looking forward for your next visit!

See you soon!

Your Hard Rock Cafe Hamburg Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2016

A bit disappointing - small and pokey, and the service is very poor. They could do alot better with this venue - work on the service for starters, the service was so unimpressive that we left without leaving a tip.

Date of visit: May 2016
Thank vanillaicecream6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hard_Rock_Cafe_HH, Leiter Öffentlichkeitsarbeit at Hard Rock Cafe, responded to this reviewResponded 25 May 2016

Hello vanillaicecream6,

First of all thanks for providing us a feedback.

We’re very sorry that we couldn´t fit your expectations. We are always working to provide some good experiences to our customers

You’re right, our café is small but… we would be very happy to welcome you again in our terrace to enjoy some cocktails and the breathtaking view, and maybe, make you change your mind. :)

See you soon,
Your Hard Rock Cafe Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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