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All reviewscentral stationfree public transportsquash courtfree passhotel cardswimming poolbreakfast buffetgreat poolexcellent locationlocal transportsingle roomno air condirectly across the streetlounge barsteam roommain shoppinglarge hotel
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24 - 29 of 862 reviews
Reviewed 10 December 2017

Nicely situated four star hotel directly opposite the central train station.
I stay here often for the convenience of being close to the center.

The hotel tries hard to make its guets feel at home: there is a lobby bar, even with a piano player.
The rooms are sufficiently equipped and clean, and they have a nice breakfast buffet.
I have not (yet) tried the spa, despite having heard good things about it. And from what I have seen in pictures, it is def. worth spending some time there.

This year I've spent a few nights here, the last in November, and and I'm sure to add to this tally, as business has me in Hamburg quite often.

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank fromFehmarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

Remarkably situated in the center of Hamburg. A hint of “old fashioned” luxury and service. Nothing too ostentatious and a great feeling that they really care about their customers.

Would definitely stay there again.

  • Stayed: September 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank T d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

The hotel has a lot of potential and the staff are very pleasant. The location is also very good being opposite the station. The room was very pleasant, spacious and well laid out. It was also quiet and had minimal noise. The wifi did not work for the whole time we were there which was very irritating. It worked in the lobby but not in the rooms. Also the cleaners turned up really late (mid afternoon) for 2 days and then very early (before 8:00) the third day. This was somewhat inconvenient.

The breakfast was good, although the first day I was there it was very busy and I had to wait ages for a table and then share it with others. I think this could have been better organised. There is also a very nice pub attached the hotel which serves good food.

The hotel was fine overall but I think more attention to detail would have been good.

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank ArgentineTango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

I meant to write this review last December, but have had a very busy year with moving house. We stay at this hotel every December when visiting the Christmas markets. It is very well run by efficient staff. Rooms are very comfortable and clean, and come in varying price ranges. The buffet breakfast is excellent with good service, and there is always a good selection, eg cereals, cold meats, fish and cheeses, with all sorts of lovely breads. The cooked breakfast is very good, with bacon, sausages, hash browns etc, and a variety of egg dishes cooked to order. And the jams and pastries - you cannot come here and diet!

There is also a swimming pool and spa etc.

There is a good bar restaurant serving typical German food, very tasty and good value. There are other restaurants in the hotel, but we have not tried them.

The lounge bar is a very pleasant way to spend an evening. There is a very good pianist who plays music to suit everyone. The bar staff are very attentive, you never wait long for that welcome drink.

The hotel is conveniently placed near the city centre and main railway station. I would highly recommend this hotel to anyone.

Room Tip: We like a room that looks onto the front of the hotel and towards the station and city.
  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

We had a missed train and DB put us up in the Europaischer hotel - easy check in and friendly helpful staff. The breakfast buffet hit the spot ahead of our long travel from the Hamburg hbf. Definitely recommended. Comfy beds too!

Stayed: November 2017, travelled with family
Thank AndySteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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