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1 - 6 of 518 reviews
Reviewed 8 February 2020

Booked this hotel for myself and in-laws for 4 days in Hamburg. The good thing about the hotel is that is less then a 10min walk from the main train station Hamburg Central.

Outside the hotel there are alot of homeless people and it's quite dirty. Also this is not a place to stay if you have can't walk up stairs...did not know that at the time of booking. Had to carry all our bags up the stairs to the front desk and my mother-in law has really bad knees. The streets also right outside are really run down. I wouldn't book here again just because of that. It was safe enough to walk around at night but not nice at all.

As for the rooms, the first room was okay with a large shower to walk in. The second room was in the stairwell with a bathtub. We stayed in the second room and it was awful. Everyone seemed to sneak a smoke in the hallway which would fill our room up with smoke which i'm really allergic to. There are no fridges in the room also for us north american travelers.

We never did make it down for the breakfast but did go down to take a few plates to the room. The are did look nice.

The staff were friendly and help in giving directions. Overall it's a budget hotel best suited for a weekend stay.

Room tip: Do not get a room in the stairwell
Date of stay: November 2019
    • Value
    • Location
    • Service
Thank 1girl_1passport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2020

The hotel is located very close to Hamburg Central Train station (about a 2 min walk). As I walked into the hotel at 11:00PM, there were lots of "characters" hanging around the hotel. Also, walked into a fight between a customer and the receptionist. The receptionist apparently had walked into their daughter's room unannounced. Needless to say, it was not the most pleasant introduction to the hotel. The rest of the stay was thankfully uneventful.
The room itself was very basic. The bed was not the most comfortable. My room was facing the main road, so was quite noisy, not from cars, but people yelling all night !! The towels were stained and dirty, had to reorder new ones.
The breakfast was nice. They had a good spread of choices. The staff at the breakfast room are very nice.
You can get to the train station very easily which makes it easy to visit all the attractions in Hamburg.
There are decent and cheap restaurants near the hotel for lunch and dinner. Some good doner kebab restaurants near the hotel
I would advice to practice all forms of safety as a tourist when you stay at the hotel (watch out for your belongings, passport, money, valuables etc).
Overall, I am unsure if I would like to stay again. The only reason I'd stay again is proximity to the station and cheaper rates.

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
2  Thank indima1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2019 via mobile

Nice, clean rooms.
The breakfast was ordinary; bread, ham/cheese and scrambled eggs.
The coffee was not particularly tasty.

We were allowed to stay another hour before check-out (for free). Good service!

Date of stay: December 2019
Thank Erimoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2019

Spent 2 nights during a weekend trip to Hamburg. Nice hotel, serves breakfast with lots of choices, nice staff, just next to the train station and the bus station, big-city-noise to be expected (police station down the road), lively neighbourhood.

Date of stay: October 2019
1  Thank midde71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2019

A small but good hotel to stay in close to all shopping and dining. Reasonable prices and good breakfast and easy to find. The rooms are small but but fresh and well kept and clean. The staff is very polite and good in english.

Date of stay: April 2019
    • Location
    • Sleep Quality
    • Service
1  Thank ConnyD93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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