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All reviews checkpoint charlie great location walking distance around the corner central location junior suite christmas market excellent breakfast minute walk brandenburger tor coffee machine hotel bar underground station city break public transport museum island stadmitte
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Reviewed 1 January 2022 via mobile

This hotel was perfect for our 1st family vacation to Berlin!

The location is perfect! You can walk to many different restaurants, cafes, and shops. The Berlin Mall is 1 block away. If it's not in walking distance it's ok because the train station is right next to the building, just go out make a left and it's at the 1st light.

The hotel itself is nice and cozy. The staff is very sweet and friendly. We stayed during the Christmas season and every time we visited the front desk someone gave our son chocolates or candy, needless to say he loved it.

The whole city of Berlin is vibrant with things to do and experience during the Christmas holidays, we loved the Christmas Markets and all of the decorations. Definitely suggestion riding the Hop On, Hop Off bus, well worth it!

We will be back ❤

Room tip: If you're traveling from the airport take the train to and from the hotel. Convenient and cheap!
Date of stay: December 2021
Trip type: Travelled with family
Thank bsearcy0831
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stefanie Zühlsdorf, Gästeservice/Empfang at NH Collection Berlin Mitte am Checkpoint Charlie, responded to this reviewResponded 9 January 2022

Dear bsearcy0831,

Wow, what to say besides “thank you very much” for your awesome feedback. We are very happy that you enjoyed staying with us at the NH Collection Berlin Mitte at Checkpoint Charlie.

We are always striving to provide the best service possible, glad that in your case we succeeded.
Gladly we will share your kind words regarding our team members, they will be very happy to read that.

We hope you had a good trip back home and we are looking forward to welcome you again.

With kind regards

P. Goehler
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2021

Modern, clean and efficient. If your renting a car from SIXT its right next door. As advertised a good value. The Front desk was very helpful and courteous. Close to the metro station and situated on a Leipzigerstrasse.

Date of stay: December 2021
    • Location
    • Sleep Quality
    • Service
Thank Dorkon22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stefanie Zühlsdorf, Gästeservice/Empfang at NH Collection Berlin Mitte am Checkpoint Charlie, responded to this reviewResponded 1 January 2022

Dear Dorkon22,

thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.
We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service.

We hope you had a good trip back home and we are looking forward to welcome you again soon.

With kind regards

P. Goehler
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2021

The staff was super friendly and helpful, when we had questions they answered and even recommended opportunity.
The room was clean and the bed comfy.
Its close to everthing you need like public transport, malls, and tourist stuff.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Ryan Jay Olmo R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stefanie Zühlsdorf, Gästeservice/Empfang at NH Collection Berlin Mitte am Checkpoint Charlie, responded to this reviewResponded 21 December 2021

Dear Ryan

WOW 

thank you so much for your awesome feedback regarding your recent stay at our NH Collection Berlin Mitte.

Nice to hear that we were able to fulfill all your needs and expectations.

We are happy to forward your review to our team and it would be great to welcome you soon again.

Greetings from the entire Team,

Stefanie Zühlsdorf
Concierge & Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2021

Fantastic Christmas break....super friendly staff.
Brilliant central location. Close to the Christmas market, and plenty of great places to eat in walking distance. Would have no hesitation in recommending this hotel

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank susanmcnaught
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stefanie Zühlsdorf, Gästeservice/Empfang at NH Collection Berlin Mitte am Checkpoint Charlie, responded to this reviewResponded 21 December 2021

Dear Susan

WOW 

thank you so much for your awesome feedback regarding your recent stay at our NH Collection Berlin Mitte.

Nice to hear that we were able to fulfill all your needs and expectations.

We are happy to forward your review to our team and it would be great to welcome you soon again.

Greetings from the entire Team,

Stefanie Zühlsdorf
Concierge & Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2021 via mobile

Went on a 4-day vacation with my boyfriend, and we had a great stay at nH hotel! The hotel staff who greeted us was very kind and friendly. We arrived early (before check-in time) and they luckily had our room already cleaned so we could check in. Great service during our stay, with staff answering all of our questions. One small drawback was, the hotel staff informed us that if we wanted to, we could place a “please don’t clean my room” sign on the door, and the housekeepers would not clean our room. In exchange, we would receive a voucher for a free drink at the hotel bar. However, there had been a mistake and the housekeepers cleaned our room regardless. This did not take anything away from the good experience however, seeing as the hotel staff were very accommodating and we received a voucher even though the room had been cleaned (by mistake). Very happy with our stay!

Date of stay: December 2021
Trip type: Travelled as a couple
Thank 921kristiner
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stefanie Zühlsdorf, Gästeservice/Empfang at NH Collection Berlin Mitte am Checkpoint Charlie, responded to this reviewResponded 21 December 2021

Dear 921kristiner

thank you for your feedback and suggestions due to your stay in our NH Collection Berlin Mitte.

It would be a pleasure for us to welcome you soon again.

Greetings from the entire NH Collection Berlin Mitte Team,

Stefanie Zühlsdorf
Concierge & Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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