It's very usual to find ice dispensers in Hotels.. It's not the case of this one... So, during the days that I was here, I asked fpr ice few times...last time the staff member expressed herself disappointed and told me: it's the 4th time !!! Next time, buy it on the other side of the street ! Shame ! It's just ice and the dispenser was just 1 and a half meter of the staff member ! It was just ice ! if this hotel are not capable to hire nice people, put ice dispenser instead ! In a worst scenario, charge for this ! I don't like to fell like someone ask for a big favor and bothering others. This supposed to be a 5 star rating because the hotel is really good. But the staff member complaining me about my need of ice took 2 stars of my review.